Support Board
Date/Time: Fri, 29 Nov 2024 04:39:05 +0000
Date range and limiting method
View Count: 450
| [2023-03-01 17:42:17] |
| User700382 - Posts: 13 |
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Hello, I have a problem, after I changed date number from 2022-12-29 to 2022-12-27 in "Date range and limiting method" I can't view historical intraday data. Now I only get a todays data with couple of minutes. I tried to change it back to 2022-12-29, but it just stuck on 27 and I can't do anything. Can you help me please... And I forgot to say, before it happened, sierra asked me "Do you want to re-dowload intraday data for the symbol to try to get more data to match the new 'Date Range in File>>From' setting?" I will also attach a photo under this post, so you can see what I mean. Date Time Of Last Edit: 2023-03-01 20:34:10
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 2023-03-01 (1).png / V - Attached On 2023-03-01 17:41:25 UTC - Size: 104.4 KB - 105 views 2023-03-01 (2).png / V - Attached On 2023-03-01 20:34:05 UTC - Size: 33.03 KB - 95 views |
| [2023-03-01 23:35:13] |
| John - SC Support - Posts: 36350 |
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Be sure you have the settings for Global Settings >> Data/Trade Service Settings >> Common Settings >> Maximum Historical Intraday Days to Download >> Non-Tick Data/1-Tick Data set to 186 for each of them. Then make sure the chart is active and select Edit >> Delete All Data and Download. Let us know if you do not get the data going back 30 days (which is what your Chart Settings shows as the number of days to load). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-02 08:46:12] |
| User700382 - Posts: 13 |
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Thank you! Now everything works great!
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