Support Board
Date/Time: Tue, 22 Apr 2025 06:48:48 +0000
Denali Exchange Data Feed Agreement
View Count: 280
| [2023-03-01 13:02:36] |
| User585174 - Posts: 1 |
|
Hello My account apprears Not Connected. Can you please help me with that? Not sure why |
| [2023-03-01 13:03:16] |
| Sierra_Chart Engineering - Posts: 19293 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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