Support Board
Date/Time: Fri, 29 Nov 2024 03:41:29 +0000
Files getting written to desktop?
View Count: 298
| [2023-03-01 11:04:26] |
| User132992 - Posts: 34 |
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Hi, I'm trying to run SC on a non-admin account on Windows 11 for the first time. When I open the programme, I've noticed there are lots of files and folders now being written to the desktop? These include Data (folder), backups (folder), Trade account (folder) Accounts4 (config), datafiles folder (text file) and lots more. What's happening? This doesn't occur when I run SC using a Windows administrator account (and interestingly - it still happens if I simply try to run SC as an admin from the standard user account using the right click option???). I'm sure this is just some setting somewhere which needs amending, but Im not sure where to start - would really appreciate your help. Thanks again, ND. |
| [2023-03-01 13:37:06] |
| Sierra_Chart Engineering - Posts: 17218 |
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You have installed Sierra Chart to the wrong location! Do not install it to the desktop. Allow it only to be installed into [Drive]:\SierraChart which is the default. Completely delete that installation you have on your desktop. Install Sierra Chart again from this page: Software Download Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-05 18:44:58] |
| User132992 - Posts: 34 |
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Thank you very much! I have absolutely no idea how that happened. Sorted now. Cheers ND |
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