Support Board
Date/Time: Fri, 29 Nov 2024 05:37:08 +0000
Datas
View Count: 274
| [2023-03-01 10:05:31] |
| User286865 - Posts: 12 |
|
Hello, Could you please help me because I can't receive datas neither DAX nor US market Regards |
| [2023-03-01 13:38:13] |
| Sierra_Chart Engineering - Posts: 17220 |
|
First update Sierra Chart to the current version: Software Download: Fast Update ---- Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-01 13:38:29
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| [2023-03-01 14:10:27] |
| User286865 - Posts: 12 |
|
Here is messag log Software version: 2484 64-bit | 2023-03-01 14:48:51.167 Primary Thread ID: 9436 | 2023-03-01 14:48:51.167 Usage end date: 2024-02-10 | 2023-03-01 14:48:51.167 Enabled for: Sierra Chart Historical Data Service. | 2023-03-01 14:48:51.167 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-03-01 14:48:51.167 Enabled for: Delayed Denali Exchange Data Feed. | 2023-03-01 14:48:51.167 Enabled for exchange2: EUREX EOBI | 2023-03-01 14:48:51.167 Enabled for exchange2: fairx_exchange.data | 2023-03-01 14:48:51.167 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-03-01 14:48:51.167 Current selected Data/Trading service: SC Data - All Services | 2023-03-01 14:48:51.167 Custom symbol settings values: enabled | 2023-03-01 14:48:51.167 Chart Update Interval: 10 | 2023-03-01 14:48:51.167 Intraday Data Storage Time Unit: 0 | 2023-03-01 14:48:51.167 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-03-01 14:48:51.167 2023-03-01 13:48:51 Local computer time in UTC | 2023-03-01 14:48:51.167 2023-03-01 14:48:51 Local computer time in SC Time Zone | 2023-03-01 14:48:51.167 2023-03-01 13:47:10 Server time in UTC | 2023-03-01 14:48:51.167 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-03-01 14:48:51.167 Program path: C:\SierraChart\ | 2023-03-01 14:48:51.167 Data Files path: C:\SierraChart\Data\ | 2023-03-01 14:48:51.167 OS Version Number: 6.1 | 2023-03-01 14:48:51.167 Locale Setting: C | 2023-03-01 14:48:51.167 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2023-03-01 14:48:51.167 Allowed protected custom studies: | 2023-03-01 14:48:51.167 Crash reporter started: true | 2023-03-01 14:48:51.167 SC Data - All Services | Disconnected. | 2023-03-01 14:49:32.525 SC Data - All Services | Disconnected. | 2023-03-01 14:49:32.525 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 3. | 2023-03-01 14:49:32.874 Current selected Data/Trading service: CQG WebAPI | 2023-03-01 14:49:32.874 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-03-01 14:49:33.965 Symbol settings MD5 received. Request ID: 3. | 2023-03-01 14:49:35.478 Requested symbol settings for service code cqg. Request ID: 4. | 2023-03-01 14:49:35.478 CQG WebAPI | Connecting to server api.cqg.com | 2023-03-01 14:49:35.972 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-03-01 14:49:35.972 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2023-03-01 14:49:36.186 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2023-03-01 14:49:36.186 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.175. | 2023-03-01 14:49:36.186 CQG WebSocket | Opening WebSocket. | 2023-03-01 14:49:36.217 CQG WebSocket | Sending WebSocket handshake. | 2023-03-01 14:49:36.217 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-03-01 14:49:36.306 CQG WebSocket | Server header | Connection: upgrade | 2023-03-01 14:49:36.306 CQG WebSocket | Server header | Sec-WebSocket-Accept: oPWsCgnzkN0g3Np6rcDBVEsN6Bk= | 2023-03-01 14:49:36.306 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2023-03-01 14:49:36.306 CQG WebSocket | Server header | Upgrade: websocket | 2023-03-01 14:49:36.306 CQG WebSocket | Server header | | 2023-03-01 14:49:36.306 CQG WebSocket | Web socket state is now open. | 2023-03-01 14:49:36.306 CQG WebAPI | WebSocket connected. | 2023-03-01 14:49:36.306 CQG WebAPI | Sending market data logon message. | 2023-03-01 14:49:36.306 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2023-03-01 14:49:36.525 CQG WebSocket socket (1) | CloseSocket call. | 2023-03-01 14:49:36.534 CQG WebAPI | Disconnected. | 2023-03-01 14:49:36.534 CQG WebAPI | Not reconnecting due to connection error condition. | 2023-03-01 14:49:36.534 CQG WebSocket | WebSocket closed. | 2023-03-01 14:49:36.534 CQG WebAPI | WebSocket closed. | 2023-03-01 14:49:36.534 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-03-01 14:49:36.534 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2023-03-01 14:49:36.562 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:49:36.562 Symbol settings received. Request ID: 4. | 2023-03-01 14:49:37.158 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-01 14:52:04.890 CQG WebSocket socket (1) | Closed. | 2023-03-01 14:52:04.890 CQG WebSocket socket (0) | CloseSocket call. | 2023-03-01 14:52:22.567 CQG WebSocket socket (0) | CloseSocket call. | 2023-03-01 14:52:22.567 CQG WebSocket socket (0) | CloseSocket call. | 2023-03-01 14:52:22.567 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 5. | 2023-03-01 14:52:22.654 Current selected Data/Trading service: SC Data - All Services | 2023-03-01 14:52:22.654 Symbol settings MD5 received. Request ID: 5. | 2023-03-01 14:52:24.699 Requested symbol settings for service code scdataallservices. Request ID: 6. | 2023-03-01 14:52:24.699 Symbol settings received. Request ID: 6. | 2023-03-01 14:52:26.713 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2023-03-01 14:52:34.890 FDAXH23-EUREX #2 | Reloading chart. | 2023-03-01 14:54:30.580 FESXH23-EUREX Rev. 5t #3 | Reloading chart. | 2023-03-01 14:54:31.105 FESXH23-EUREX #5 | Reloading chart. | 2023-03-01 14:54:31.186 FDAXH23-EUREX 2 Min #7 | Reloading chart. | 2023-03-01 14:54:31.476 FDAXH23-EUREX Rev. 5t #1 | Reloading chart. | 2023-03-01 14:54:31.611 FDAXH23-EUREX #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:54:31.638 FESXH23-EUREX #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:54:31.680 Mapping FDAXH23-EUREX to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-01 14:54:31.749 Using symbol data fast lookup vector | 2023-03-01 14:54:31.749 Starting DelayedDownloadMonitoringTimer | 2023-03-01 14:54:31.749 Starting HDTimeoutTimer | 2023-03-01 14:54:31.749 Added historical Intraday data request for FDAXH23-EUREX to the queue. | 2023-03-01 14:54:31.750 Intraday data recording state for symbol FDAXH23-EUREX is set to download 'Pending'. | 2023-03-01 14:54:31.750 Triggering next historical data download in queue. | 2023-03-01 14:54:31.830 HD Request # 1 | Downloading Intraday chart data for FDAXH23-EUREX to the file FDAXH23-EUREX.scid. Service: eurex | 2023-03-01 14:54:31.866 HD Request # 1 | Download start date-time: 2023-03-01 14:45:19.000000. File last date-time: 2023-03-01 14:45:19.987000 | 2023-03-01 14:54:31.883 HD Request # 1 | Using server: ds24.sierracharts.com port 10150 | 2023-03-01 14:54:31.885 Socket (1) | Creating socket. | 2023-03-01 14:54:31.898 Socket (1) | New receive buffer size: 5242880 | 2023-03-01 14:54:31.898 Socket (1) | Connecting to IP: 154.14.194.212. | 2023-03-01 14:54:31.898 Mapping FESXH23-EUREX to FESX202303_FUT_EUREX. Service code: eurex | 2023-03-01 14:54:31.910 Added historical Intraday data request for FESXH23-EUREX to the queue. | 2023-03-01 14:54:31.911 Intraday data recording state for symbol FESXH23-EUREX is set to download 'Pending'. | 2023-03-01 14:54:31.911 Triggering next historical data download in queue. | 2023-03-01 14:54:31.911 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-03-01 14:54:31.956 HD Request # 1 | Sending historical data logon request message. | 2023-03-01 14:54:31.956 HD Request # 1 | Requesting Intraday data. Start date-time: 2023-03-01 14:45:19. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-01 14:54:32.079 HD Request # 1 | Decompressing data. | 2023-03-01 14:54:32.093 HD Request # 1 | Receiving Intraday data for FDAXH23-EUREX starting at 2023-03-01 14:45:19.297000 | 2023-03-01 14:54:32.100 Socket (1) | CloseSocket call. | 2023-03-01 14:54:32.184 Historical data download thread signaled to stop. | 2023-03-01 14:54:32.184 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-03-01 14:45:20.496000. | 2023-03-01 14:54:32.184 HD Request # 1 | Received 1562 Intraday data records from 2023-03-01 14:45:19.297000 to 2023-03-01 14:54:25.125000 (9.1 minutes) and wrote 1557 records for FDAXH23-EUREX | 2023-03-01 14:54:32.184 HD Request # 1 | Completion time: 1s. | 2023-03-01 14:54:32.184 HD Request # 1 | Intraday data download complete for FDAXH23-EUREX. Unique request ID: 1 | 2023-03-01 14:54:32.184 Removing historical data download ID 1. | 2023-03-01 14:54:32.184 Real-time Intraday chart data file updates started for FDAXH23-EUREX | 2023-03-01 14:54:32.184 Intraday chart data file opened for FDAXH23-EUREX | 2023-03-01 14:54:32.184 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-03-01 14:54:32.184 Triggering next historical data download in queue. | 2023-03-01 14:54:32.184 Historical data for FDAXH23-EUREX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-03-01 14:54:32.184 HD Request # 2 | Downloading Intraday chart data for FESXH23-EUREX to the file FESXH23-EUREX.scid. Service: eurex | 2023-03-01 14:54:32.184 HD Request # 2 | Download start date-time: 2023-03-01 14:45:20.000000. File last date-time: 2023-03-01 14:45:20.018000 | 2023-03-01 14:54:32.185 Socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:54:32.197 HD Request # 2 | Using server: ds14.sierracharts.com port 10149 | 2023-03-01 14:54:32.197 Socket (1) | Socket gracefully closed by remote side. | 2023-03-01 14:54:32.224 Socket (1) | Closed. | 2023-03-01 14:54:32.224 Socket (2) | Creating socket. | 2023-03-01 14:54:32.224 Socket (2) | New receive buffer size: 5242880 | 2023-03-01 14:54:32.224 Socket (2) | Connecting to IP: 176.9.9.252. | 2023-03-01 14:54:32.224 HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-03-01 14:54:32.262 HD Request # 2 | Sending historical data logon request message. | 2023-03-01 14:54:32.262 FDAXH23-EUREX[M] 2 Min #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:54:32.331 FDAXH23-EUREX[M] Rev. 5t #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:54:32.383 HD Request # 2 | Requesting Intraday data. Start date-time: 2023-03-01 14:45:20. Record interval: 0. Symbol: FESX202303_FUT_EUREX | 2023-03-01 14:54:32.399 HD Request # 2 | Decompressing data. | 2023-03-01 14:54:32.429 HD Request # 2 | Receiving Intraday data for FESXH23-EUREX starting at 2023-03-01 14:45:20.018000 | 2023-03-01 14:54:32.430 Socket (2) | CloseSocket call. | 2023-03-01 14:54:32.438 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:54:32.438 Historical data download thread signaled to stop. | 2023-03-01 14:54:32.445 HD Request # 2 | Timestamp of first Intraday data file record written: 2023-03-01 14:45:20.495000. | 2023-03-01 14:54:32.445 HD Request # 2 | Received 3222 Intraday data records from 2023-03-01 14:45:20.018000 to 2023-03-01 14:54:18.468001 (9.0 minutes) and wrote 3221 records for FESXH23-EUREX | 2023-03-01 14:54:32.445 HD Request # 2 | Completion time: 0s. | 2023-03-01 14:54:32.445 HD Request # 2 | Intraday data download complete for FESXH23-EUREX. Unique request ID: 2 | 2023-03-01 14:54:32.445 Removing historical data download ID 2. | 2023-03-01 14:54:32.445 Real-time Intraday chart data file updates started for FESXH23-EUREX | 2023-03-01 14:54:32.445 Intraday chart data file opened for FESXH23-EUREX | 2023-03-01 14:54:32.445 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-03-01 14:54:32.445 Triggering next historical data download in queue. | 2023-03-01 14:54:32.445 Historical data for FESXH23-EUREX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-03-01 14:54:32.445 No download requests in the queue to start downloads for. | 2023-03-01 14:54:32.445 Socket (2) | Socket gracefully closed by remote side. | 2023-03-01 14:54:32.456 Socket (2) | Closed. | 2023-03-01 14:54:32.456 FESXH23-EUREX[M] Rev. 5t #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:54:33.003 SC Data - All Services | Connected to server complete. | 2023-03-01 14:55:19.834 Triggering next historical data download in queue. | 2023-03-01 14:55:19.834 Triggering next historical data download in queue. | 2023-03-01 14:55:19.834 Triggering next historical data download in queue. | 2023-03-01 14:55:19.834 Triggering next historical data download in queue. | 2023-03-01 14:55:19.834 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-03-01 14:55:19.834 No download requests in the queue to start downloads for. | 2023-03-01 14:55:19.836 No download requests in the queue to start downloads for. | 2023-03-01 14:55:19.836 No download requests in the queue to start downloads for. | 2023-03-01 14:55:19.836 No download requests in the queue to start downloads for. | 2023-03-01 14:55:19.836 Mapping FDAXH23-EUREX to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-01 14:55:19.844 Using symbol data fast lookup vector | 2023-03-01 14:55:19.844 Denali Data Feed | Starting real-time market data updates for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 1 Service code: eurex | 2023-03-01 14:55:19.844 Denali Data Feed | Connecting to the server ds14.sierracharts.com. Port 10048 | 2023-03-01 14:55:19.844 DTC Client socket (1) | Creating socket. | 2023-03-01 14:55:19.844 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-03-01 14:55:19.844 DTC Client socket (1) | Connecting to IP: 176.9.9.252. | 2023-03-01 14:55:19.844 Denali Data Feed | Requesting security definition data for: FDAXH23-EUREX (FDAX202303_FUT_EUREX). ID: 1 | 2023-03-01 14:55:19.845 Added historical Intraday data request for FDAXH23-EUREX to the queue. | 2023-03-01 14:55:19.845 Intraday data recording state for symbol FDAXH23-EUREX is set to download 'Pending'. | 2023-03-01 14:55:19.845 Triggering next historical data download in queue. | 2023-03-01 14:55:19.845 Delaying start of download for FDAXH23-EUREX. | 2023-03-01 14:55:19.853 Denali Data Feed | Network connection to server complete. | 2023-03-01 14:55:19.879 Denali Data Feed | Starting socket receive thread. | 2023-03-01 14:55:19.879 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-01 14:55:19.880 Mapping FESXH23-EUREX to FESX202303_FUT_EUREX. Service code: eurex | 2023-03-01 14:55:19.880 Denali Data Feed | Starting real-time market data updates for: FESXH23-EUREX (FESX202303_FUT_EUREX). ID: 2 Service code: eurex | 2023-03-01 14:55:19.880 Denali Data Feed | Requesting security definition data for: FESXH23-EUREX (FESX202303_FUT_EUREX). ID: 2 | 2023-03-01 14:55:19.880 Added historical Intraday data request for FESXH23-EUREX to the queue. | 2023-03-01 14:55:19.880 Intraday data recording state for symbol FESXH23-EUREX is set to download 'Pending'. | 2023-03-01 14:55:19.880 Triggering next historical data download in queue. | 2023-03-01 14:55:19.880 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-03-01 14:55:19.928 Denali Data Feed | Sending logon request message. | 2023-03-01 14:55:19.928 Denali Data Feed | Received logon response. | 2023-03-01 14:55:20.270 Denali Data Feed | Server Name: SC Realtime Server. | 2023-03-01 14:55:20.270 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-03-01 14:55:20.270 Denali Data Feed | Successfully connected. | 2023-03-01 14:55:20.270 Denali Data Feed | Trading is not supported. | 2023-03-01 14:55:20.270 Denali Data Feed | Restarting real-time data updates for symbol: FDAXH23-EUREX -> FDAX202303_FUT_EUREX | 2023-03-01 14:55:20.270 Denali Data Feed | Restarting real-time data updates for symbol: FESXH23-EUREX -> FESX202303_FUT_EUREX | 2023-03-01 14:55:20.270 Denali Data Feed | Received security definition for symbol FDAXH23-EUREX | 2023-03-01 14:55:20.395 Denali Data Feed | Received security definition for symbol FESXH23-EUREX | 2023-03-01 14:55:20.395 Requesting market depth updates for: FDAXH23-EUREX if supported. | 2023-03-01 14:55:24.837 Requesting market depth updates for: FESXH23-EUREX if supported. | 2023-03-01 14:55:24.837 Denali Data Feed | Clearing market depth for FDAXH23-EUREX | 2023-03-01 14:55:24.959 Denali Data Feed | Clearing market depth for FESXH23-EUREX | 2023-03-01 14:55:24.959 HD Request # 3 | Downloading Intraday chart data for FDAXH23-EUREX to the file FDAXH23-EUREX.scid. Service: eurex | 2023-03-01 14:55:25.491 HD Request # 3 | Download start date-time: 2023-03-01 14:54:25.000000. File last date-time: 2023-03-01 14:54:25.125000 | 2023-03-01 14:55:25.491 HD Request # 3 | Using server: ds24.sierracharts.com port 10150 | 2023-03-01 14:55:25.491 Socket (2) | Creating socket. | 2023-03-01 14:55:25.491 Socket (2) | New receive buffer size: 5242880 | 2023-03-01 14:55:25.491 Socket (2) | Connecting to IP: 154.14.194.212. | 2023-03-01 14:55:25.491 HD Request # 3 | Setting DTC encoding to Binary VLS | 2023-03-01 14:55:25.526 HD Request # 3 | Sending historical data logon request message. | 2023-03-01 14:55:25.526 HD Request # 3 | Requesting Intraday data. Start date-time: 2023-03-01 14:54:25. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-01 14:55:25.644 HD Request # 3 | Decompressing data. | 2023-03-01 14:55:25.658 HD Request # 3 | Receiving Intraday data for FDAXH23-EUREX starting at 2023-03-01 14:54:25.125000 | 2023-03-01 14:55:25.659 Socket (2) | CloseSocket call. | 2023-03-01 14:55:25.659 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:55:25.659 Historical data download thread signaled to stop. | 2023-03-01 14:55:25.667 HD Request # 3 | Timestamp of first Intraday data file record written: 2023-03-01 14:54:30.658000. | 2023-03-01 14:55:25.667 HD Request # 3 | Received 47 Intraday data records from 2023-03-01 14:54:25.125000 to 2023-03-01 14:55:17.647000 (52.5 seconds) and wrote 46 records for FDAXH23-EUREX | 2023-03-01 14:55:25.667 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-03-01 13:55:17.647000 | 2023-03-01 14:55:25.668 Added 1 Time and Sales records to Intraday data file for FDAXH23-EUREX after download. | 2023-03-01 14:55:25.668 HD Request # 3 | Completion time: 0s. | 2023-03-01 14:55:25.668 HD Request # 3 | Intraday data download complete for FDAXH23-EUREX. Unique request ID: 3 | 2023-03-01 14:55:25.668 Removing historical data download ID 3. | 2023-03-01 14:55:25.668 Real-time Intraday chart data file updates started for FDAXH23-EUREX | 2023-03-01 14:55:25.668 Intraday chart data file opened for FDAXH23-EUREX | 2023-03-01 14:55:25.668 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-03-01 14:55:25.668 Triggering next historical data download in queue. | 2023-03-01 14:55:25.668 HD Request # 4 | Downloading Intraday chart data for FESXH23-EUREX to the file FESXH23-EUREX.scid. Service: eurex | 2023-03-01 14:55:25.668 HD Request # 4 | Download start date-time: 2023-03-01 14:54:18.000000. File last date-time: 2023-03-01 14:54:18.468001 | 2023-03-01 14:55:25.668 HD Request # 4 | Using server: ds14.sierracharts.com port 10149 | 2023-03-01 14:55:25.668 Socket (3) | Creating socket. | 2023-03-01 14:55:25.668 Socket (3) | New receive buffer size: 5242880 | 2023-03-01 14:55:25.668 Socket (3) | Connecting to IP: 176.9.9.252. | 2023-03-01 14:55:25.668 Socket (2) | Socket gracefully closed by remote side. | 2023-03-01 14:55:25.673 Socket (2) | Closed. | 2023-03-01 14:55:25.673 HD Request # 4 | Setting DTC encoding to Binary VLS | 2023-03-01 14:55:25.705 HD Request # 4 | Sending historical data logon request message. | 2023-03-01 14:55:25.705 HD Request # 4 | Requesting Intraday data. Start date-time: 2023-03-01 14:54:18. Record interval: 0. Symbol: FESX202303_FUT_EUREX | 2023-03-01 14:55:25.840 HD Request # 4 | Decompressing data. | 2023-03-01 14:55:25.858 HD Request # 4 | Receiving Intraday data for FESXH23-EUREX starting at 2023-03-01 14:54:18.197000 | 2023-03-01 14:55:25.859 Socket (3) | CloseSocket call. | 2023-03-01 14:55:25.859 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:55:25.859 Historical data download thread signaled to stop. | 2023-03-01 14:55:25.859 HD Request # 4 | Timestamp of first Intraday data file record written: 2023-03-01 14:54:30.528000. | 2023-03-01 14:55:25.859 HD Request # 4 | Received 263 Intraday data records from 2023-03-01 14:54:18.197000 to 2023-03-01 14:55:18.802000 (60.6 seconds) and wrote 201 records for FESXH23-EUREX | 2023-03-01 14:55:25.859 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2023-03-01 13:55:18.802000 | 2023-03-01 14:55:25.860 HD Request # 4 | Completion time: 0s. | 2023-03-01 14:55:25.860 HD Request # 4 | Intraday data download complete for FESXH23-EUREX. Unique request ID: 4 | 2023-03-01 14:55:25.860 Removing historical data download ID 4. | 2023-03-01 14:55:25.860 Real-time Intraday chart data file updates started for FESXH23-EUREX | 2023-03-01 14:55:25.860 Intraday chart data file opened for FESXH23-EUREX | 2023-03-01 14:55:25.860 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2023-03-01 14:55:25.860 Triggering next historical data download in queue. | 2023-03-01 14:55:25.860 No download requests in the queue to start downloads for. | 2023-03-01 14:55:25.860 Socket (3) | Socket gracefully closed by remote side. | 2023-03-01 14:55:25.876 Socket (3) | Closed. | 2023-03-01 14:55:25.876 Opened cached Intraday file: C:\SierraChart\Data\FDAXH23-EUREX.scid. Thread ID: 11144 | 2023-03-01 14:55:29.964 Opened cached Intraday file: C:\SierraChart\Data\FESXH23-EUREX.scid. Thread ID: 11144 | 2023-03-01 14:55:34.965 NQH23-CME #7 | Reloading chart. | 2023-03-01 14:55:51.752 ESH23-CME #9 | Reloading chart. | 2023-03-01 14:55:51.863 NQH23-CME 2 Min #4 | Reloading chart. | 2023-03-01 14:55:51.941 NQH23-CME 5 Min #2 | Reloading chart. | 2023-03-01 14:55:51.951 NQH23-CME Rev. 10t #5 | Reloading chart. | 2023-03-01 14:55:52.107 ESH23-CME Rev. 5t #3 | Reloading chart. | 2023-03-01 14:55:52.130 ESH23-CME 2 Min #6 | Reloading chart. | 2023-03-01 14:55:52.154 ESH23-CME 2 Min #8 | Reloading chart. | 2023-03-01 14:55:52.172 ESH23-CME #1 | Reloading chart. | 2023-03-01 14:55:52.421 ESH23-CME Rev. 6t #10 | Reloading chart. | 2023-03-01 14:55:52.479 NQH23-CME #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:55:52.561 ESH23-CME #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:55:53.413 Mapping NQH23-CME to NQH23. Service code: cme | 2023-03-01 14:55:53.706 SC DTC Delayed Exchange Data | Starting real-time market data updates for: NQH23-CME (NQH23). ID: 3 Service code: cme | 2023-03-01 14:55:53.706 SC DTC Delayed Exchange Data | Connecting to the server ds26.sierracharts.com. Port 10043 | 2023-03-01 14:55:53.706 SC DTC Delayed Exchange Data | Requesting security definition data for: NQH23-CME (NQH23). ID: 3 | 2023-03-01 14:55:53.707 Added historical Intraday data request for NQH23-CME to the queue. | 2023-03-01 14:55:53.707 Intraday data recording state for symbol NQH23-CME is set to download 'Pending'. | 2023-03-01 14:55:53.707 Triggering next historical data download in queue. | 2023-03-01 14:55:53.707 Delaying start of download for NQH23-CME. | 2023-03-01 14:55:53.716 Mapping ESH23-CME to ESH23. Service code: cme | 2023-03-01 14:55:53.732 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 4 Service code: cme | 2023-03-01 14:55:53.732 SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 4 | 2023-03-01 14:55:53.732 DTC Client socket (2) | Creating socket. | 2023-03-01 14:55:54.245 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-03-01 14:55:54.245 DTC Client socket (2) | Connecting to IP: 142.215.17.188. | 2023-03-01 14:55:54.245 Added historical Intraday data request for ESH23-CME to the queue. | 2023-03-01 14:55:54.246 Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-03-01 14:55:54.246 Triggering next historical data download in queue. | 2023-03-01 14:55:54.248 SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-03-01 14:55:54.891 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-03-01 14:55:54.891 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-03-01 14:55:54.891 ESH23-CME #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:55:55.075 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-03-01 14:55:55.181 SC DTC Delayed Exchange Data | Sending logon request message. | 2023-03-01 14:55:55.181 Requesting market depth updates for: ESH23-CME if supported. | 2023-03-01 14:55:55.273 Separate subscription for market depth updates not supported. ESH23-CME | 2023-03-01 14:55:55.273 Requesting market depth updates for: NQH23-CME if supported. | 2023-03-01 14:55:55.273 Separate subscription for market depth updates not supported. NQH23-CME | 2023-03-01 14:55:55.273 SC DTC Delayed Exchange Data | Received logon response. | 2023-03-01 14:55:57.126 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-03-01 14:55:57.126 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-03-01 14:55:57.126 SC DTC Delayed Exchange Data | Successfully connected. | 2023-03-01 14:55:57.126 SC DTC Delayed Exchange Data | Trading is not supported. | 2023-03-01 14:55:57.126 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH23-CME -> ESH23. Market Depth data restarted. | 2023-03-01 14:55:57.126 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: NQH23-CME -> NQH23. Market Depth data restarted. | 2023-03-01 14:55:57.126 SC DTC Delayed Exchange Data | Clearing market depth for ESH23-CME | 2023-03-01 14:55:57.467 SC DTC Delayed Exchange Data | Clearing market depth for NQH23-CME | 2023-03-01 14:55:57.467 SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-03-01 14:55:57.482 SC DTC Delayed Exchange Data | Received security definition for symbol NQH23-CME | 2023-03-01 14:55:57.482 HD Request # 5 | Downloading Intraday chart data for NQH23-CME to the file NQH23-CME.scid. Service: cme | 2023-03-01 14:56:02.185 HD Request # 5 | Download start date-time: 2023-03-01 14:35:10.000000. File last date-time: 2023-03-01 14:35:10.529000 | 2023-03-01 14:56:02.185 HD Request # 5 | Using server: ds26.sierracharts.com port 10150 | 2023-03-01 14:56:02.185 Socket (3) | Creating socket. | 2023-03-01 14:56:02.195 Socket (3) | New receive buffer size: 5242880 | 2023-03-01 14:56:02.195 Socket (3) | Connecting to IP: 142.215.17.188. | 2023-03-01 14:56:02.195 HD Request # 5 | Setting DTC encoding to Binary VLS | 2023-03-01 14:56:02.391 HD Request # 5 | Sending historical data logon request message. | 2023-03-01 14:56:02.391 HD Request # 5 | Requesting Intraday data. Start date-time: 2023-03-01 14:35:10. Record interval: 0. Symbol: NQH23 | 2023-03-01 14:56:03.122 HD Request # 5 | Decompressing data. | 2023-03-01 14:56:03.220 HD Request # 5 | Receiving Intraday data for NQH23-CME starting at 2023-03-01 14:35:10.049000 | 2023-03-01 14:56:03.420 Socket (3) | CloseSocket call. | 2023-03-01 14:56:03.423 Historical data download thread signaled to stop. | 2023-03-01 14:56:03.426 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:56:03.426 HD Request # 5 | Timestamp of first Intraday data file record written: 2023-03-01 14:35:10.578000. | 2023-03-01 14:56:03.426 HD Request # 5 | Received 6484 Intraday data records from 2023-03-01 14:35:10.049000 to 2023-03-01 14:46:01.765001 (10.9 minutes) and wrote 6458 records for NQH23-CME | 2023-03-01 14:56:03.426 Socket (3) | Socket gracefully closed by remote side. | 2023-03-01 14:56:03.533 Socket (3) | Closed. | 2023-03-01 14:56:03.533 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2023-03-01 13:46:01.765001 | 2023-03-01 14:56:03.606 HD Request # 5 | Completion time: 1s. | 2023-03-01 14:56:03.606 HD Request # 5 | Intraday data download complete for NQH23-CME. Unique request ID: 5 | 2023-03-01 14:56:03.606 Removing historical data download ID 5. | 2023-03-01 14:56:03.606 Real-time Intraday chart data file updates started for NQH23-CME | 2023-03-01 14:56:03.606 Intraday chart data file opened for NQH23-CME | 2023-03-01 14:56:03.606 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2023-03-01 14:56:03.606 Triggering next historical data download in queue. | 2023-03-01 14:56:03.606 Opened cached Intraday file: C:\SierraChart\Data\NQH23-CME.scid. Thread ID: 9456 | 2023-03-01 14:56:03.607 HD Request # 6 | Downloading Intraday chart data for ESH23-CME to the file ESH23-CME.scid. Service: cme | 2023-03-01 14:56:03.607 HD Request # 6 | Download start date-time: 2023-03-01 14:35:10.000000. File last date-time: 2023-03-01 14:35:10.560001 | 2023-03-01 14:56:03.612 HD Request # 6 | Using server: ds23.sierracharts.com port 10149 | 2023-03-01 14:56:03.612 Socket (3) | Creating socket. | 2023-03-01 14:56:03.749 Socket (3) | New receive buffer size: 5242880 | 2023-03-01 14:56:03.749 Socket (3) | Connecting to IP: 142.215.17.190. | 2023-03-01 14:56:03.749 HD Request # 6 | Setting DTC encoding to Binary VLS | 2023-03-01 14:56:03.948 HD Request # 6 | Sending historical data logon request message. | 2023-03-01 14:56:03.948 HD Request # 6 | Requesting Intraday data. Start date-time: 2023-03-01 14:35:10. Record interval: 0. Symbol: ESH23 | 2023-03-01 14:56:04.564 HD Request # 6 | Decompressing data. | 2023-03-01 14:56:04.751 HD Request # 6 | Receiving Intraday data for ESH23-CME starting at 2023-03-01 14:35:10.084000 | 2023-03-01 14:56:04.765 Socket (3) | CloseSocket call. | 2023-03-01 14:56:04.980 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:56:04.980 NQH23-CME[M] Rev. 10t #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:04.981 Socket (3) | Socket gracefully closed by remote side. | 2023-03-01 14:56:05.082 Socket (3) | Closed. | 2023-03-01 14:56:05.082 Historical data download thread signaled to stop. | 2023-03-01 14:56:05.315 HD Request # 6 | Timestamp of first Intraday data file record written: 2023-03-01 14:35:10.582000. | 2023-03-01 14:56:05.323 HD Request # 6 | Received 10885 Intraday data records from 2023-03-01 14:35:10.084000 to 2023-03-01 14:46:03.921000 (10.9 minutes) and wrote 10833 records for ESH23-CME | 2023-03-01 14:56:05.323 HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2023-03-01 13:46:03.921000 | 2023-03-01 14:56:05.346 HD Request # 6 | Completion time: 2s. | 2023-03-01 14:56:05.346 HD Request # 6 | Intraday data download complete for ESH23-CME. Unique request ID: 6 | 2023-03-01 14:56:05.346 Removing historical data download ID 6. | 2023-03-01 14:56:05.346 Real-time Intraday chart data file updates started for ESH23-CME | 2023-03-01 14:56:05.346 Intraday chart data file opened for ESH23-CME | 2023-03-01 14:56:05.346 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2023-03-01 14:56:05.346 Triggering next historical data download in queue. | 2023-03-01 14:56:05.346 NQH23-CME[M] 5 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:05.348 No download requests in the queue to start downloads for. | 2023-03-01 14:56:05.888 Opened cached Intraday file: C:\SierraChart\Data\ESH23-CME.scid. Thread ID: 9456 | 2023-03-01 14:56:06.130 ESH23-CME[M] 2 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:13.187 ESH23-CME[M] 2 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:13.650 ESH23-CME[M] Rev. 5t #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:15.173 ESH23-CME[M] Rev. 6t #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:15.489 Denali Data Feed | Waiting for socket receive thread to end | 2023-03-01 14:56:25.163 DTC Client socket (1) | CloseSocket call. | 2023-03-01 14:56:25.163 Denali Data Feed | Disconnected from the server. | 2023-03-01 14:56:25.163 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2023-03-01 14:56:25.163 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:56:25.164 DTC Client socket (2) | CloseSocket call. | 2023-03-01 14:56:25.164 SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-03-01 14:56:25.164 SC Data - All Services | Disconnected. | 2023-03-01 14:56:25.164 SC Data - All Services | Disconnected. | 2023-03-01 14:56:25.164 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:56:25.164 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 7. | 2023-03-01 14:56:25.235 Current selected Data/Trading service: CQG WebAPI | 2023-03-01 14:56:25.235 Symbol settings MD5 received. Request ID: 7. | 2023-03-01 14:56:27.098 Requested symbol settings for service code cqg. Request ID: 8. | 2023-03-01 14:56:27.098 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-03-01 14:56:27.967 F.US.ENQH23[M] Rev. 10t #5 | Reloading chart. | 2023-03-01 14:56:27.977 F.US.ENQH23[M] Rev. 10t #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.ENQH23.scid | 2023-03-01 14:56:27.987 F.US.EPH23[M] Rev. 5t #3 | Reloading chart. | 2023-03-01 14:56:28.014 F.US.EPH23[M] Rev. 5t #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH23.scid | 2023-03-01 14:56:28.024 F.US.EPH23[M] 2 Min #6 | Reloading chart. | 2023-03-01 14:56:28.057 F.US.EPH23[M] 2 Min #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH23.scid | 2023-03-01 14:56:28.068 F.US.EPH23[M] 2 Min #8 | Reloading chart. | 2023-03-01 14:56:28.091 F.US.EPH23[M] 2 Min #8 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH23.scid | 2023-03-01 14:56:28.099 F.US.EPH23[M] #1 | Reloading chart. | 2023-03-01 14:56:28.121 F.US.EPH23[M] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:28.126 F.US.EPH23[M] Rev. 6t #10 | Reloading chart. | 2023-03-01 14:56:28.155 F.US.EPH23[M] Rev. 6t #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH23.scid | 2023-03-01 14:56:28.161 F.US.DDH23[M] #2 | Reloading chart. | 2023-03-01 14:56:28.289 F.US.DSXH23[M] Rev. 5t #3 | Reloading chart. | 2023-03-01 14:56:29.009 F.US.DSXH23[M] #5 | Reloading chart. | 2023-03-01 14:56:29.178 F.US.DDH23[M] #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:29.446 Symbol settings received. Request ID: 8. | 2023-03-01 14:56:29.457 F.US.DSXH23[M] #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:29.530 F.US.DDH23[M] 2 Min #7 | Reloading chart. | 2023-03-01 14:56:29.533 F.US.DDH23[M] Rev. 5t #1 | Reloading chart. | 2023-03-01 14:56:29.779 F.US.ENQH23[M] #7 | Reloading chart. | 2023-03-01 14:56:31.849 F.US.ENQH23[M] #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:31.855 F.US.EPH23[M] #9 | Reloading chart. | 2023-03-01 14:56:32.436 F.US.EPH23[M] #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:32.442 F.US.ENQH23[M] 2 Min #4 | Reloading chart. | 2023-03-01 14:56:33.087 F.US.ENQH23[M] 2 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.ENQH23.scid | 2023-03-01 14:56:33.090 F.US.ENQH23[M] 5 Min #2 | Reloading chart. | 2023-03-01 14:56:33.106 F.US.ENQH23[M] 5 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.ENQH23.scid | 2023-03-01 14:56:33.909 Mapping F.US.DDH23 to FDAX202303_FUT_EUREX. Service code: eurex | 2023-03-01 14:56:33.953 Added historical Intraday data request for F.US.DDH23 to the queue. | 2023-03-01 14:56:33.953 Intraday data recording state for symbol F.US.DDH23 is set to download 'Pending'. | 2023-03-01 14:56:33.953 Triggering next historical data download in queue. | 2023-03-01 14:56:33.955 HD Request # 7 | Downloading Intraday chart data for F.US.DDH23 to the file F.US.DDH23.scid. Service: eurex | 2023-03-01 14:56:33.956 HD Request # 7 | Download start date-time: 2023-03-01 11:18:50.000000. File last date-time: 2023-03-01 11:18:50.632000 | 2023-03-01 14:56:35.353 HD Request # 7 | Using server: ds24.sierracharts.com port 10150 | 2023-03-01 14:56:35.355 Socket (3) | Creating socket. | 2023-03-01 14:56:35.358 Socket (3) | New receive buffer size: 5242880 | 2023-03-01 14:56:35.358 Socket (3) | Connecting to IP: 154.14.194.212. | 2023-03-01 14:56:35.358 HD Request # 7 | Setting DTC encoding to Binary VLS | 2023-03-01 14:56:35.421 HD Request # 7 | Sending historical data logon request message. | 2023-03-01 14:56:35.421 HD Request # 7 | Requesting Intraday data. Start date-time: 2023-03-01 11:18:50. Record interval: 0. Symbol: FDAX202303_FUT_EUREX | 2023-03-01 14:56:35.545 HD Request # 7 | Decompressing data. | 2023-03-01 14:56:35.559 Mapping F.US.DSXH23 to FESX202303_FUT_EUREX. Service code: eurex | 2023-03-01 14:56:36.179 Added historical Intraday data request for F.US.DSXH23 to the queue. | 2023-03-01 14:56:36.179 Intraday data recording state for symbol F.US.DSXH23 is set to download 'Pending'. | 2023-03-01 14:56:36.179 Triggering next historical data download in queue. | 2023-03-01 14:56:36.181 HD Request # 7 | Receiving Intraday data for F.US.DDH23 starting at 2023-03-01 11:18:50.632000 | 2023-03-01 14:56:36.181 CQG WebAPI | Connecting to server api.cqg.com | 2023-03-01 14:56:36.216 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-03-01 14:56:36.216 Socket (3) | CloseSocket call. | 2023-03-01 14:56:36.218 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:56:36.220 Historical data download thread signaled to stop. | 2023-03-01 14:56:36.222 HD Request # 7 | Timestamp of first Intraday data file record written: 2023-03-01 11:19:01.267000. | 2023-03-01 14:56:36.222 HD Request # 7 | Received 15336 Intraday data records from 2023-03-01 11:18:50.632000 to 2023-03-01 14:56:32.779000 (3.6 hours) and wrote 15335 records for F.US.DDH23 | 2023-03-01 14:56:36.222 HD Request # 7 | Completion time: 3s. | 2023-03-01 14:56:36.222 HD Request # 7 | Intraday data download complete for F.US.DDH23. Unique request ID: 7 | 2023-03-01 14:56:36.222 Removing historical data download ID 7. | 2023-03-01 14:56:36.222 Real-time Intraday chart data file updates started for F.US.DDH23 | 2023-03-01 14:56:36.222 Intraday chart data file opened for F.US.DDH23 | 2023-03-01 14:56:36.222 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2023-03-01 14:56:36.222 Triggering next historical data download in queue. | 2023-03-01 14:56:36.222 Historical data for F.US.DDH23 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-03-01 14:56:36.222 HD Request # 8 | Downloading Intraday chart data for F.US.DSXH23 to the file F.US.DSXH23.scid. Service: eurex | 2023-03-01 14:56:36.222 Socket (3) | Socket gracefully closed by remote side. | 2023-03-01 14:56:36.235 Socket (3) | Closed. | 2023-03-01 14:56:36.236 HD Request # 8 | Download start date-time: 2023-03-01 11:18:51.000000. File last date-time: 2023-03-01 11:18:51.750000 | 2023-03-01 14:56:36.252 HD Request # 8 | Using server: ds14.sierracharts.com port 10149 | 2023-03-01 14:56:36.252 Socket (3) | Creating socket. | 2023-03-01 14:56:36.252 Socket (3) | New receive buffer size: 5242880 | 2023-03-01 14:56:36.253 Socket (3) | Connecting to IP: 176.9.9.252. | 2023-03-01 14:56:36.253 F.US.DDH23[M] 2 Min #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:36.259 HD Request # 8 | Setting DTC encoding to Binary VLS | 2023-03-01 14:56:36.314 HD Request # 8 | Sending historical data logon request message. | 2023-03-01 14:56:36.314 CQG WebSocket socket (4) | Creating socket. Using TLS 1.2. | 2023-03-01 14:56:36.335 CQG WebSocket socket (4) | New receive buffer size: 5242880 | 2023-03-01 14:56:36.335 CQG WebSocket socket (4) | Connecting to IP: 195.166.124.175. | 2023-03-01 14:56:36.335 CQG WebSocket | Opening WebSocket. | 2023-03-01 14:56:36.388 CQG WebSocket | Sending WebSocket handshake. | 2023-03-01 14:56:36.388 HD Request # 8 | Requesting Intraday data. Start date-time: 2023-03-01 11:18:51. Record interval: 0. Symbol: FESX202303_FUT_EUREX | 2023-03-01 14:56:36.452 HD Request # 8 | Decompressing data. | 2023-03-01 14:56:36.469 F.US.DDH23[M] Rev. 5t #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:36.477 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-03-01 14:56:36.493 CQG WebSocket | Server header | Connection: upgrade | 2023-03-01 14:56:36.493 CQG WebSocket | Server header | Sec-WebSocket-Accept: c/L1WJxxGSnLdUumwYhBby6c61Y= | 2023-03-01 14:56:36.493 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2023-03-01 14:56:36.493 CQG WebSocket | Server header | Upgrade: websocket | 2023-03-01 14:56:36.493 CQG WebSocket | Server header | | 2023-03-01 14:56:36.493 CQG WebSocket | Web socket state is now open. | 2023-03-01 14:56:36.493 CQG WebAPI | WebSocket connected. | 2023-03-01 14:56:36.493 CQG WebAPI | Sending market data logon message. | 2023-03-01 14:56:36.493 HD Request # 8 | Receiving Intraday data for F.US.DSXH23 starting at 2023-03-01 11:18:51.014000 | 2023-03-01 14:56:36.507 HD Request # 8 | Timestamp of first Intraday data file record written: 2023-03-01 11:18:53.287000. | 2023-03-01 14:56:36.667 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2023-03-01 14:56:36.734 Socket (3) | CloseSocket call. | 2023-03-01 14:56:36.735 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:56:36.735 CQG WebSocket socket (4) | CloseSocket call. | 2023-03-01 14:56:36.747 CQG WebAPI | Disconnected. | 2023-03-01 14:56:36.747 CQG WebAPI | Not reconnecting due to connection error condition. | 2023-03-01 14:56:36.747 CQG WebSocket | WebSocket closed. | 2023-03-01 14:56:36.747 CQG WebAPI | WebSocket closed. | 2023-03-01 14:56:36.747 Historical data download thread signaled to stop. | 2023-03-01 14:56:36.747 CQG WebSocket socket (4) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-03-01 14:56:36.747 Socket (3) | Socket gracefully closed by remote side. | 2023-03-01 14:56:36.753 Socket (3) | Closed. | 2023-03-01 14:56:36.753 HD Request # 8 | Received 34787 Intraday data records from 2023-03-01 11:18:51.014000 to 2023-03-01 14:56:31.780002 (3.6 hours) and wrote 34784 records for F.US.DSXH23 | 2023-03-01 14:56:36.770 HD Request # 8 | Completion time: 0s. | 2023-03-01 14:56:36.770 HD Request # 8 | Intraday data download complete for F.US.DSXH23. Unique request ID: 8 | 2023-03-01 14:56:36.770 Removing historical data download ID 8. | 2023-03-01 14:56:36.770 Real-time Intraday chart data file updates started for F.US.DSXH23 | 2023-03-01 14:56:36.770 Intraday chart data file opened for F.US.DSXH23 | 2023-03-01 14:56:36.770 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2023-03-01 14:56:36.770 Triggering next historical data download in queue. | 2023-03-01 14:56:36.770 Historical data for F.US.DSXH23 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-03-01 14:56:36.770 No download requests in the queue to start downloads for. | 2023-03-01 14:56:36.770 CQG WebSocket socket (4) | Write has completed. Shutdown being performed. | 2023-03-01 14:56:36.776 CQG WebSocket socket (4) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:56:36.776 F.US.DSXH23[M] Rev. 5t #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-03-01 14:56:36.996 DTC Client socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-01 14:58:34.937 DTC Client socket (1) | Closed. | 2023-03-01 14:58:34.937 DTC Client socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-01 14:58:34.937 DTC Client socket (2) | Closed. | 2023-03-01 14:58:34.937 DTC Client socket (1) | Deleting network socket now after delay. | 2023-03-01 14:59:04.938 DTC Client socket (2) | Deleting network socket now after delay. | 2023-03-01 14:59:04.938 CQG WebSocket socket (4) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-01 14:59:04.938 CQG WebSocket socket (4) | Closed. | 2023-03-01 14:59:04.938 CQG WebAPI | Connecting to server api.cqg.com | 2023-03-01 14:59:23.829 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-03-01 14:59:23.829 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2023-03-01 14:59:23.829 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2023-03-01 14:59:23.829 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.175. | 2023-03-01 14:59:23.830 CQG WebSocket | Opening WebSocket. | 2023-03-01 14:59:23.862 CQG WebSocket | Sending WebSocket handshake. | 2023-03-01 14:59:23.862 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-03-01 14:59:23.953 CQG WebSocket | Server header | Connection: upgrade | 2023-03-01 14:59:23.953 CQG WebSocket | Server header | Sec-WebSocket-Accept: sDtrCG32ibRvFyVil9ZJU2pDCh8= | 2023-03-01 14:59:23.953 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2023-03-01 14:59:23.953 CQG WebSocket | Server header | Upgrade: websocket | 2023-03-01 14:59:23.953 CQG WebSocket | Server header | | 2023-03-01 14:59:23.953 CQG WebSocket | Web socket state is now open. | 2023-03-01 14:59:23.953 CQG WebAPI | WebSocket connected. | 2023-03-01 14:59:23.953 CQG WebAPI | Sending market data logon message. | 2023-03-01 14:59:23.953 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2023-03-01 14:59:24.179 CQG WebSocket socket (1) | CloseSocket call. | 2023-03-01 14:59:24.190 CQG WebAPI | Disconnected. | 2023-03-01 14:59:24.190 CQG WebAPI | Not reconnecting due to connection error condition. | 2023-03-01 14:59:24.190 CQG WebSocket | WebSocket closed. | 2023-03-01 14:59:24.190 CQG WebAPI | WebSocket closed. | 2023-03-01 14:59:24.190 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-03-01 14:59:24.190 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2023-03-01 14:59:24.218 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-01 14:59:24.218 CQG WebSocket socket (4) | Deleting network socket now after delay. | 2023-03-01 14:59:34.938 CQG WebAPI | Connecting to server api.cqg.com | 2023-03-01 15:00:15.322 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-03-01 15:00:15.322 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2023-03-01 15:00:15.323 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2023-03-01 15:00:15.323 CQG WebSocket socket (2) | Connecting to IP: 195.166.124.175. | 2023-03-01 15:00:15.323 CQG WebSocket | Opening WebSocket. | 2023-03-01 15:00:15.354 CQG WebSocket | Sending WebSocket handshake. | 2023-03-01 15:00:15.354 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-03-01 15:00:15.445 CQG WebSocket | Server header | Connection: upgrade | 2023-03-01 15:00:15.445 CQG WebSocket | Server header | Sec-WebSocket-Accept: IuBBgZxR7fzy2NdiEJ9O935Y9ys= | 2023-03-01 15:00:15.445 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2023-03-01 15:00:15.445 CQG WebSocket | Server header | Upgrade: websocket | 2023-03-01 15:00:15.445 CQG WebSocket | Server header | | 2023-03-01 15:00:15.445 CQG WebSocket | Web socket state is now open. | 2023-03-01 15:00:15.445 CQG WebAPI | WebSocket connected. | 2023-03-01 15:00:15.445 CQG WebAPI | Sending market data logon message. | 2023-03-01 15:00:15.445 CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2023-03-01 15:00:15.770 CQG WebSocket socket (2) | CloseSocket call. | 2023-03-01 15:00:15.782 CQG WebAPI | Disconnected. | 2023-03-01 15:00:15.782 CQG WebAPI | Not reconnecting due to connection error condition. | 2023-03-01 15:00:15.782 CQG WebSocket | WebSocket closed. | 2023-03-01 15:00:15.782 CQG WebAPI | WebSocket closed. | 2023-03-01 15:00:15.782 CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-03-01 15:00:15.782 CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2023-03-01 15:00:15.811 CQG WebSocket socket (2) | Shutdown started. Waiting for graceful close. | 2023-03-01 15:00:15.811 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-01 15:01:34.941 CQG WebSocket socket (1) | Closed. | 2023-03-01 15:01:34.941 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2023-03-01 15:02:04.942 CQG WebSocket socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-01 15:02:34.943 CQG WebSocket socket (2) | Closed. | 2023-03-01 15:02:34.943 CQG WebSocket socket (2) | Deleting network socket now after delay. | 2023-03-01 15:03:04.943 Thank you for your help |
 Sierra error.JPG / V - Attached On 2023-03-01 14:09:34 UTC - Size: 106.87 KB - 58 views |
| [2023-03-01 14:24:20] |
| Sierra_Chart Engineering - Posts: 17220 |
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You cannot connect to CQG: Your logon is disabled We definitely cannot help with that. To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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