Support Board
Date/Time: Fri, 29 Nov 2024 05:38:11 +0000
Paid data for two computers but only have access to one
View Count: 241
| [2023-03-01 06:50:33] |
| User812728 - Posts: 26 |
|
Hi there, So I just paid $23 to have access for data for two computers but it has only allowed me access to one computer. I believe this has happened because i had changed the setting to 1 but now it looks like ive paid for two but only received one connection. Cheers Lance |
| [2023-03-01 08:17:26] |
| Sierra_Chart Engineering - Posts: 17220 |
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If you are referring to data for symbols from exchanges that have an exchange fee, only one connection is allowed by default: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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