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Date/Time: Fri, 29 Nov 2024 05:48:20 +0000



Unable to load any Futures Tickers even after Upgrade to Package 11

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[2023-03-01 02:11:28]
Srinivasa Kancharla - Posts: 4
I purchased package 11 and am unable to load any futures instrument other than US Oil.
I bet software thinks I am still in Trial.

Please help ASAP.

Thanks!!
[2023-03-01 08:19:09]
Sierra_Chart Engineering - Posts: 17220
You are using Rithmic. Refer to this section about this:

Rithmic Trading Platform Service: Rithmic Market Data and Support Policy
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-03-01 08:19:22

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