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Date/Time: Thu, 28 Nov 2024 01:45:58 +0000



phone support number error

View Count: 402

[2023-02-27 17:56:18]
Dennis B. - Posts: 272
I've received 2 calls today from people requesting SC phone support, it seems that my phone number is the the SC phone support number at least that's what people think. Help ....
[2023-02-27 19:01:12]
John - SC Support - Posts: 36350
We do not have a Phone Support number. We always call people, we do not have a way for people to call in.

Therefore, wherever they are are getting your number from it is incorrect. But this also means that we can not help you, as whatever it is it is not related to us.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
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[2023-02-27 19:37:07]
Dennis B. - Posts: 272
It is strange, I politely tell that I'm not SC phone support, They seem a bit confused and I tell them that SC is an outstanding service that's priced very reasonable, that makes them happy haha....
[2023-02-27 22:12:43]
User90125 - Posts: 715
Probably has something to do with this post of yours:

Need Phone support | Post: 335776
[2023-02-28 00:04:10]
John - SC Support - Posts: 36350
We have updated that post to remove the phone numbers and other identifying information.

We try to do so for any posts we find, but we are not 100% accurate on it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-06-13 17:11:37]
Dennis B. - Posts: 272
Not exactly sure what you're referring too. Everything OK here.
[2023-06-13 18:41:53]
John - SC Support - Posts: 36350
There was an inappropriate post put into this thread that we deleted. That is why you were notified of an update in this thread.

Glad to hear you are no longer getting the phone calls.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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