Support Board
Date/Time: Fri, 29 Nov 2024 05:46:46 +0000
SC Datafeed
View Count: 231
| [2023-02-27 15:22:58] |
| Utrader - Posts: 1 |
|
Hi, i connected my interactive broker account now 3 times with Sierrachart. The price did not change to the lower price and the popup window said I will be charged 101 USD What else can I do? Best regards Udo |
| [2023-02-27 18:11:52] |
| John - SC Support - Posts: 36350 |
|
We are not sure exactly what you are referring to and we do not know where $101.00 would have come from. You are setup to get real-time data from the following exchanges on our Denali Exchange Data Feed: - Full CME Group with Market Depth for Non-Professional Trading Accounts - EURX EOBI - NASDAQ US Stock Data Your verification for the non-professional requirement from the CME Group has been met and your verified until date is currently March 29, 2023. Your total fees for the exchanges that are active on the Denali Exchange Data feed is $75.25. This will be due on March 1, 2023 when the exchanges renew. Your Service Package renewal cost is $46.00 per month. This will be due on March 19, 2023 when your Usage Time renews. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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