Support Board
Date/Time: Tue, 26 Nov 2024 19:38:06 +0000
Sierra real time data
View Count: 1029
| [2014-06-12 20:25:05] |
| User92332 - Posts: 5 |
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hallo, I have Sierra real time data. My broker is Interactive Brokers. If i am log in to TWS everything work, but if i log out it stop work. I see in yellow background wrote waiting for reconnect. Enoughe just once connection to TWS per month. So why its not working without connection? Everithing is right set up i can se M at symbol.. |
| [2014-06-12 21:08:31] |
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You do need to be connected to Trader Workstation to receive the Sierra Chart real-time data feed. However, if you are connected and then you close trader workstation you should continue to receive the Sierra Chart data feed. Unless you were to select File >> Disconnect. Post a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Although it is going to be most reliable if you stay connected to Trader Workstation. You can always connect to a Trader Workstation demo account. That will work as well. As long as you connect to your Live account once a month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-12 21:09:11
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