Support Board
Date/Time: Fri, 29 Nov 2024 05:51:58 +0000
CME NON PROFESSIONAL AGREEMENT SIGNED BY Error -Legal question
View Count: 353
| [2023-02-26 21:48:49] |
| User826280 - Posts: 4 |
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Dear support, i subscribed to sierra chart advanced package (11) on saturday. i will take the first trading steps in simulation mode only. I thought i needed denali Exchange data for simulation mode and first submitted the CME data package for non professional traders at 11 usd per month. i went through the certification agreement too quickly and did not realize that a trading live account was required for that service. I do not intend to open a live trading account for now. i deactivated the service since then (it will end on the 28.02) but still i signed the agreement and i cannot delete it. Is that an issue and what are the consequences? I do not want to be registered as a professional trader. Can you delete the agreement for me? Thanks again for your help, Kind regards |
| [2023-02-26 23:03:49] |
| Sierra_Chart Engineering - Posts: 17220 |
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No issue regarding the agreement. But we cannot refund the 11 USD. You should be able to recomplete the agreement. We will get back to you on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-26 23:10:13] |
| User826280 - Posts: 4 |
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Ok thanks again for your answer
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| [2023-02-27 14:56:20] |
| SC Support - Posts: 1895 |
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Hi User826280, you have not been charged for Real-time CME Group Data for February, regarding your interested in Real-time CME Group Futures Data, we must ask do you have a Futures Trading Account? The CME Group expects you to have a Futures Trading Account in order to qualify as a Non-Professional [*Note: we know of only the CME Group having this rule, not EUREX, not CFE, not NASDAQ, not NYSE, just the CME Group*] From the CME Group Certification: "The Non-Professional Subscriber must: a. have an active and funded futures trading account; b. be an individual, natural person or small business entity" "Not having a Futures Trading Account", this situation comes up all the time now: there are Brokers that will open up small Futures Trading Accounts just to help people with this issue, just to help people with the requirement of having a Futures Trading Account in order to qualify as a Non-Professional. One of (1) AMP Futures, (2) Stage5, or (3) EdgeClear would help you here. Easy Solution to CME Funded Trading Account Requirement |
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