Support Board
Date/Time: Tue, 22 Apr 2025 02:27:41 +0000
CME Data blank
View Count: 343
| [2023-02-23 16:21:34] |
| User830812 - Posts: 4 |
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Hi I`m having issues with the CME data feed on my sierra chart. It is completly blang on quote board and DOM, charts are just static. I have sierra chart data feed. Nymex work fine. Any idea what`s the problem. Yesterday was fine.
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Attachment Deleted.  sierra blank cme.PNG / V - Attached On 2023-02-23 16:16:19 UTC - Size: 244.67 KB - 96 views |
| [2023-02-23 17:26:58] |
| John - SC Support - Posts: 39395 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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