Login Page - Create Account

Support Board


Date/Time: Tue, 22 Apr 2025 02:21:33 +0000



Time and Sales Price Study

View Count: 793

[2023-02-22 16:23:43]
CyNickal - Posts: 4
Hello!
I use the Time and Sales price study on my chart, but I have some issues with it. The study works as intended, but the problem is that it only keeps the chart history for about 15 seconds. So only the last 15 seconds of data get printed, and anything previously disappears.


I've read the documentation for the study and it says the data is dependent on the time and sales window related to that chart, so I changed the number of time and sales to be 2000. On the time and sales list window I can physically see all the previous time and sales data in there, but still for the Time and Sales Price study the records disappear after about 15 seconds. So it must be something to do with the Time and Sales Price Study. Please let me know if you guys can fix this issue! Thank you.

And just for some more context, I have double-checked that the time and sales window I am using is the one that matched up to the chart that is using the Time And Sales Price study. So unless there is some other general setting I am missing I believe I have done everything correctly.
[2023-02-22 19:44:18]
Sierra_Chart Engineering - Posts: 19290
What is this particular setting set to?:
Data/Trade Service Settings: Number of Stored Time and Sales Records (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-02-22 20:50:14]
CyNickal - Posts: 4
It is set to 2000.
[2023-02-23 21:32:02]
CyNickal - Posts: 4
Can I have an update regarding this matter? Is it a problem you guys are working on fixing?
[2023-02-24 16:02:18]
Sierra_Chart Engineering - Posts: 19290
Try increasing the 2000 to 20000.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-02-24 16:02:22

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account