Support Board
Date/Time: Fri, 29 Nov 2024 08:40:59 +0000
stream activation new version sierra
View Count: 318
| [2023-02-21 21:54:46] |
| User121377 - Posts: 6 |
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hello, I did the sierra update and now and can't connect to the DINALI stream, the CQG does not work anymore? what and how to do?
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| [2023-02-21 22:49:10] |
| John - SC Support - Posts: 36350 |
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We are not sure what you mean by "the CQG does not work anymore". We see that you have a verified your trading account through March 22, 2023, so you are good in this respect. Also, there is a current issue with CQG order routing right now, so that could be what you are referring to. But, you do not have any exchanges activated for the CME Group. You can activate the exchange(s) you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-22 09:18:27] |
| Sierra_Chart Engineering - Posts: 17225 |
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Since Sierra Chart does not support the CME Group and EUREX data from CQG you need to activate the exchanges you require here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed And get the data from our Denali Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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