Support Board
Date/Time: Fri, 29 Nov 2024 08:38:38 +0000
URGENT !!!!! Could not close OCO position
View Count: 337
| [2023-02-21 21:51:13] |
| User687917 - Posts: 75 |
|
I've entered a short position with OCO orders SL and TP i closed position using SL at Breakeven, but buy order of Take Profit did NOT closed! I've tried to Flatten and Cancel from chart, from Trade box, and tried to restart SierraChart without success!! Why i could not close OCO order if parent order is closed by SL at Breakeven position? |
| [2023-02-21 22:34:46] |
| John - SC Support - Posts: 36350 |
|
There is an issue with CQG. You need to check with your broker about what is happening.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-21 22:43:19] |
| User687917 - Posts: 75 |
|
I've sent an email to AMP to confirm the close of the position. First I thought that was a SC issue, but then I received an AMP Email with CQG issue. Thanks John |
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