Support Board
Date/Time: Fri, 29 Nov 2024 08:31:44 +0000
pending orders sitting there won't cancel
View Count: 350
| [2023-02-21 21:50:54] |
| User460561 - Posts: 5 |
|
Hi, I'm trying to reach Amp Futures and cant get through. Not sure what's happening where this glitch is coming from but I have 2 order that went in, they're pending and they won't fill and a I can't cancel them. What do I do???
|
| [2023-02-21 22:33:43] |
| John - SC Support - Posts: 36350 |
|
There is an issue with CQG. There is nothing we can do. You need to wait for your broker to deal with the situation.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-22 00:01:39] |
| Sierra_Chart Engineering - Posts: 17222 |
|
We see you are using CQG. This is an issue with CQG. You need to contact your broker about this problem. If you use Teton order routing you will not have this issue: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: