Support Board
Date/Time: Fri, 29 Nov 2024 08:23:02 +0000
Locked out because of a consurrent session
View Count: 285
| [2023-02-20 16:09:31] |
| User297050 - Posts: 51 |
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I use SC with the Denail quote feed and execute through CQG at AMP. I forgot to close my program on my desktop before I went on vacation and now I am 1000 miles from home and I can't get SC to operate because of the message logged OUT because of a concurrent running session. Is there anything I can to do other than just have to wait until I get home to access SC again?
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| [2023-02-20 17:06:25] |
| Sierra_Chart Engineering - Posts: 17221 |
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That error message is coming from CQG. There is not anything that you can do other than perhaps contact your broker and have them change your CQG password. And enter the new password in Global Settings >> Data/Trade Service Settings >> Service Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-02-20 17:06:31
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