Support Board
Date/Time: Fri, 29 Nov 2024 10:29:06 +0000
Some Charts wont load with new Teton CME data feed
View Count: 297
| [2023-02-14 14:44:42] |
| User148596 - Posts: 216 |
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Hi, I just switched over to Teton CME data and now all of my charts for ES wont load past a certain date but I can't change that date in data limiting under chart settings. All of my NQ charts loaded fine with the new data feed. The current symbol for the ES charts is ESH23_FUT_CME which I believe is correct. Any support would be appreciated. |
| [2023-02-14 14:55:18] |
| Sierra_Chart Engineering - Posts: 17226 |
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In the case of a Continuous Futures Contract chart, first re-download the data: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Also refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-14 15:02:30] |
| User148596 - Posts: 216 |
|
Thank you, I had done all of that and the charts were still not loading but I guess they were just taking a while to load a couple of charts (only 90 of historical data so not sure why it was taking so long) but everything is working properly now. Thanks and apologies for the confusion. |
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