Support Board
Date/Time: Fri, 29 Nov 2024 08:42:41 +0000
Permission denied on intraday data
View Count: 480
| [2023-02-10 00:15:28] |
| User187807 - Posts: 3 |
|
Hi, I am receiving following error. Unable to download intraday historical data. It was working fine initially How to get intraday data? |
Attachment Deleted.  Screenshot 2023-02-09 191306.png / V - Attached On 2023-02-10 00:13:54 UTC - Size: 3.07 KB - 104 views |
| [2023-02-10 16:06:48] |
| John - SC Support - Posts: 36350 |
|
Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-10 19:02:59] |
| Sierra_Chart Engineering - Posts: 17225 |
|
What you need to do is complete the CME market data agreements and activate the exchanges that you need here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME This will resolve the problem by not using data from Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-02-12 16:36:26
|
| [2023-02-18 03:00:19] |
| User187807 - Posts: 3 |
|
Hi John, I am trying to use $VIX and getting following error: Permission denied. I did the agreement and payment. What else I am missing? |
| [2023-02-18 03:03:14] |
| User187807 - Posts: 3 |
|
File attached
|
| Screenshot 2023-02-17 220254.png / V - Attached On 2023-02-18 03:03:05 UTC - Size: 4.77 KB - 90 views |
| [2023-02-20 15:08:56] |
| Sierra_Chart Engineering - Posts: 17225 |
|
For volatility index data, you can use this CFD symbol: VOLX Or you can use the CBOE futures which is included with the Denali Data Feed: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-02-20 15:09:13
|
To post a message in this thread, you need to log in with your Sierra Chart account: