Support Board
Date/Time: Wed, 19 Mar 2025 03:38:10 +0000
NYMEX data delayed today??
View Count: 364
| [2023-02-09 15:25:06] |
| User109115 - Posts: 51 |
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Hi, I'm up to date with everything as far as I know, but data seems to be delayed by several minutes?? Thanks
Date Time Of Last Edit: 2023-02-09 15:27:55
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| [2023-02-09 16:35:00] |
| John - SC Support - Posts: 38782 |
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Everything about your account looks good. Please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-09 17:36:37] |
| User109115 - Posts: 51 |
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Thanks, I changed the data feed to Interactive Brokers, (I hadn't done it this month) & then back to the data SC feed, that seemed to fix the problem
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