Support Board
Date/Time: Wed, 19 Mar 2025 02:44:00 +0000
Denali data is still delayed after I submitted all docs and have a brokerage account
View Count: 366
| [2023-02-09 01:19:42] |
| User_1234567 - Posts: 3 |
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I am only trying to get real time data here. Signed up for your real time denali feed but it is still delayed....I have a brokerage account and entered all that info. I will not be trading through Sierra chart just want real time feed. Followed instructions but still getting delayed data.
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| [2023-02-09 13:35:00] |
| Sierra_Chart Engineering - Posts: 18836 |
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What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-09 14:01:34] |
| User_1234567 - Posts: 3 |
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I am using Cannon trading (below). The clearing firm they set me up with is Gain - is that the issue? Cannon Trading Company 12100 Wilshire Blvd., Suite no. 1640 Los Angeles, CA 90025 (310) 858 – 6112 |
| [2023-02-09 15:16:50] |
| SC Support - Posts: 1943 |
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Hi Barbara, I missed you with my call just now, I was looking to speak to you about your issue. Please let me know when I can try you back?
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| [2023-02-09 15:37:20] |
| SC Support - Posts: 1943 |
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Spoke with Barbara, talked about moving Clearing Firms in order to use Teton Order Routing, also talked about various options that can be used in order to qualify as a Non-Professional for discounted Real-time CME Group Data.
Date Time Of Last Edit: 2023-02-09 15:38:32
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