Support Board
Date/Time: Tue, 26 Nov 2024 19:55:12 +0000
Random Candle Start
View Count: 991
| [2014-06-09 19:54:18] |
| GCAdmin - Posts: 35 |
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Could you please explain why for the past two weekends, I am getting a candle that is starting even though my chart settings are set to NOT load weekend data? I have attached a screenshot. It is causing concern to some that their studies are not showing correct indications because it compensating for this random candle.Is there a reason that it is showing up? How could I get rid of it? It is showing up on all Intraday Daily chart pairs. It just appeared last weekend so I figured I would see what it did this weekend and it did it again. Please help.
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Private File |
| [2014-06-09 22:44:12] |
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We have discovered why this is happening. We are going to be implementing a solution to this, this evening for it. Tomorrow morning you will need to re-download the data from before those empty bars by right clicking on the chart before those bars and selecting Delete and Download Data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-10 17:32:08] |
| GCAdmin - Posts: 35 |
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Thank you.
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| [2014-06-11 01:37:15] |
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We have not completely solved the problem yet. This will be done by morning.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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