Support Board
Date/Time: Mon, 21 Apr 2025 13:08:33 +0000
Cannot submit order in trading evaluator for EUREX symbols
View Count: 434
| [2023-02-08 08:08:22] |
| User697966 - Posts: 6 |
|
Trading Evaluator (Order reject). Info: Trade Order Error - Symbol not found in margin data. Margin requirement not known for symbol. Margin calculation <= 0. Invalid. Text: Parent order. Tag: SimpleBracket.twconfig. Internal Order ID: 11879. Service Order ID: 4301478. Symbol: FGBLH23. Account: cserni | 2023-02-08 09:05:46.707 * This happens on both DAX and BUND. |
| [2023-02-08 22:40:56] |
| Sierra_Chart Engineering - Posts: 19285 |
|
We will be checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-09 00:05:35] |
| Sierra_Chart Engineering - Posts: 19285 |
|
This is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-09 00:10:02] |
| Sierra_Chart Engineering - Posts: 19285 |
|
We are seeing a problem again. We are working on the issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: