Support Board
Date/Time: Fri, 29 Nov 2024 12:46:10 +0000
order cannot be transferred
View Count: 330
| [2023-02-07 15:41:24] |
| User341027 - Posts: 4 |
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hello: IB has been connected, but the order cannot be transferred to IB, why? |
| [2023-02-07 16:00:20] |
| Sierra_Chart Engineering - Posts: 17226 |
|
What version of Sierra Chart are you running? And what is the Status of the order? You can see the status in Trade >> Trade Orders Window?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-07 16:35:36] |
| User341027 - Posts: 4 |
|
it is ok! thank you! There was an error upgrading to 2480, and returning to 2453 is normal. SC 2474--2480 Unable to connect IB Date Time Of Last Edit: 2023-02-07 17:06:47
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| [2023-02-07 21:23:54] |
| Sierra_Chart Engineering - Posts: 17226 |
|
To solve this problem you need to update TWS to the latest version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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