Support Board
Date/Time: Fri, 29 Nov 2024 12:40:52 +0000
I cannot open file
View Count: 768
| [2023-02-06 15:19:46] |
| User238357 - Posts: 1 |
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Hello, I have just downloaded the free trial onto a Lenovo laptop but it says I cant open the file as it does not have windows. Please can you cancel this free trial and I will obtain another computer with windows and I will contact you ? Unless you have another suggestion. Kind regards, |
| [2023-02-06 21:25:04] |
| John - SC Support - Posts: 36350 |
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We have cancelled the trial for your account. There are a few people that run Sierra Chart on Mac or Linux using various tools to do so. If you search these forums for those keywords ("Mac" or "Linux") you will find some threads on the topic. Whenever you are ready to try Sierra Chart again, open an Account Support Ticket at the following link, and let us know that you had started a trial, but stopped it and that you would like the 15 days of trial since you have not used any of it: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-07 14:30:03] |
| Tony - Posts: 525 |
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If your Lenovo runs Chrome OS, then you probably have to get another computer, although it is possible to set up dual boot between Chrome OS and Linux depends on what laptop model you have.
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