Support Board
Date/Time: Fri, 29 Nov 2024 12:41:00 +0000
Delayed charts from TransAct
View Count: 347
| [2023-02-03 15:29:48] |
| User611660 - Posts: 6 |
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I am receiving delayed data and I have followed every direction/instruction on how to connect as a non-professional to get real time data. Am I able to use Sierra Charts with TransAct as I have in the past, and if so, can I get very specific instruction on how to connect to get real time data as a TransAct user? I have the Denali Exchange service package. I have a live funded account with TransAct.
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| [2023-02-03 18:08:08] |
| John - SC Support - Posts: 36350 |
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TransAct stopped support for Sierra Chart about 6 months ago, so you no longer can use Sierra Chart with TransAct, nor can you use TransAct to verify your non-professional standing for the CME Group. If you do not have another trading account that you can connect to, then we recommend the service outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-08 01:12:03] |
| User611660 - Posts: 6 |
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I have set up a live trading account per the instructions with EdgeClear (Ironbeam) however when I go through the process of connecting to the live trading account I do not see EdgeClear nor Ironbeam as an option as a selected service. What then should I select as my trading service in order to connect to a live trading account and start receiving real time data gain?
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| [2023-02-08 13:55:02] |
| Sierra_Chart Engineering - Posts: 17226 |
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Just follow through the instructions here and choose Ironbeam as the Clearing Firm: Sierra Chart Teton Futures Order Routing: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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