Support Board
Date/Time: Fri, 29 Nov 2024 14:47:19 +0000
unable to get live prices and DOM even though i have a live funded account and cqg
View Count: 296
| [2023-02-02 22:13:12] |
| zed888 - Posts: 5 |
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i am trying to connect to my subscribed live data feeds and DOM using sierra charts, but i am not getting any prices. please find attached screenshots that show my cqg subscription status, the details i am putting in when requesting cqgwebapi, the message i get on sierra charts and what i see when i try to open DOM for any market, eg: dow e-mini |
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| [2023-02-02 23:56:49] |
| John - SC Support - Posts: 36350 |
|
You can not use CQG data with Sierra Chart. We do not support CQG data for the CME Group and EUREX. Therefore, you need to use the Denali Exchange Data Feed for this data. Follow the instructions at the following link to setup the CME Group data: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* If you do not have another need for the CQG data from your broker then you can have your broker stop the CQG data so you are not paying for it twice. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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