Login Page - Create Account

Support Board


Date/Time: Fri, 29 Nov 2024 14:52:11 +0000



SC data- all services

View Count: 323

[2023-02-02 15:25:41]
User267000 - Posts: 6
Hello. Today I download new version SC.

Real time data expires and when I use SC data- all services for delay data, it shows until 31-1 and doesn't show today data with 10-minute delay .in last time when real time expired, I used all data service for delay.
how can I use delay data?

In last version I use gain capital service for demo of 5 stage. now I cannot find this service.
[2023-02-02 18:03:21]
John - SC Support - Posts: 36350
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.


--

We no longer have support for Gain Capital.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account