Support Board
Date/Time: Fri, 29 Nov 2024 14:29:20 +0000
Timeout error connecting to server
View Count: 347
| [2023-02-01 20:06:41] |
| User204197 - Posts: 1 |
|
Hello team, Please, I am not able to download historical data on my charts and keeps popping an error, I have tried resetting Data feed source, reconnecting, data limiting but still, Any clue on this please ? you can find a picture attached. |
 errorchart.JPG / V - Attached On 2023-02-01 20:06:15 UTC - Size: 54.26 KB - 67 views |
| [2023-02-01 23:06:19] |
| John - SC Support - Posts: 36350 |
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We need you to update to the latest release to ensure the issue is not related to this. Refer to the following for how to update: Software Download: Fast Update And we just want to make sure that you are aware that your current setup will only allow you to get the delayed streaming data for the CME Group. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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