Support Board
Date/Time: Fri, 29 Nov 2024 14:30:01 +0000
Volume Profile Data Error
View Count: 308
| [2023-02-01 02:32:40] |
| MokaWhale - Posts: 3 |
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Hello, why does my volume profile data only go back one month? I have ben trying to get in contact with Support for a month, and still nothing. If I can't get this resolved in the next week I am closing my account. I will pay to call just please contact me. Thank you
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| [2023-02-01 08:01:45] |
| Sierra_Chart Engineering - Posts: 17228 |
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We first want to understand this. Provide an image of the chart showing what you have now, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-01 08:21:04] |
| MokaWhale - Posts: 3 |
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https://www.sierrachart.com/image.php?Image=1675239633612.png
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 Screenshot (192).png / V - Attached On 2023-02-01 08:14:53 UTC - Size: 156.51 KB - 71 views Attachment Deleted. |
| [2023-02-01 17:56:08] |
| John - SC Support - Posts: 36350 |
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The TPO/Volume by Price is only going back to December 15, 2022 since that is all the data that is loaded in the chart. Refer to the following for how to get more data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data It may be easiest to do the above while viewing the underlying bars rather than a TPO chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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