Support Board
Date/Time: Fri, 29 Nov 2024 05:51:09 +0000
amp futures trading
View Count: 612
| [2023-01-31 15:29:50] |
| User48838 - Posts: 120 |
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i dont see my amp account as authorized. what do i need to do?
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| [2023-01-31 17:08:21] |
| John - SC Support - Posts: 36350 |
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We are not understanding what you mean by your account is not authorized. Since you are using AMP, they most likely have you setup to use CQG for your order routing. In which case, you need to connect your Sierra Chart to your CQG account by following the instructions at the following link: CQG Trading Platform Service: Setup Instructions If you are getting an error from CQG regarding your account, then you need to ask AMP about this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-20 18:17:31] |
| User48838 - Posts: 120 |
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I do not have the account shown in the attached any more, I am with AMP futures now, not Advantage.
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 Wrong Account info.pdf - Attached On 2023-02-20 18:16:42 UTC - Size: 10.4 KB - 125 views |
| [2023-02-20 22:14:26] |
| John - SC Support - Posts: 36350 |
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You do not need to worry about your old account information. It has no meaning if you do not have an account with Advantage anymore. Just setup your system to connect to your CQG account by following these instructions: CQG Trading Platform Service: Setup Instructions If you want us to remove that old account, then please post in the Account Support Tickets letting us know that you no longer are using the Sierra Chart Order Routing Service with TT and that you want the old account information removed from your account. You can access the Account Support Tickets at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-26 23:21:22] |
| Ed C. - Posts: 117 |
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Any idea if or when AMP will support Teton? Getting really tired of CQG's lack of reliable service and general weirdness.
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| [2023-02-27 12:59:50] |
| Sierra_Chart Engineering - Posts: 17220 |
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This is only for AMP to communicate. We cannot say.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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