Support Board
Date/Time: Fri, 29 Nov 2024 17:45:59 +0000
historical data not loading
View Count: 311
| [2023-01-29 23:37:48] |
| Sabelo - Posts: 1 |
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Hi just purchased a monthly base 5 parkage. Tried to get histirical data for emini s&p500 but it shows its loading but nothing is loaded after waiting for more than an hour. Please assist |
| [2023-01-30 00:24:01] |
| Sierra_Chart Engineering - Posts: 17229 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 2 Minutes, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-30 00:24:12
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