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Date/Time: Fri, 29 Nov 2024 17:31:04 +0000



MBO Data on new system

View Count: 333

[2023-01-27 15:01:08]
User987069 - Posts: 45
Good morning, I have recently built a new trading computer and im having trouble displaying the MBO data on my DOM. I have referred to all documents regarding setting up the MBO, I've done everything prompted to do but I'm still missing the issue. I have also read through relevant discussion boards regarding my issue and I'm still not having any luck. I am having this issue with the Micro E-mini S&P.

Below I have attached my message log using the ''How to Post your Message Log'' document for guidance.

Software version: 2466 64-bit | 2023-01-27 09:52:38.858
Primary Thread ID: 13596 | 2023-01-27 09:52:38.858
Usage end date: 2023-02-28 | 2023-01-27 09:52:38.858
Enabled for: Advanced Features 2. | 2023-01-27 09:52:38.858
Enabled for: Sierra Chart Historical Data Service. | 2023-01-27 09:52:38.858
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-01-27 09:52:38.858
Enabled for: Delayed Denali Exchange Data Feed. | 2023-01-27 09:52:38.858
Enabled for exchange2: CME (Trading Account Required) | 2023-01-27 09:52:38.858
Enabled for exchange2: CBOT (Trading Account Required) | 2023-01-27 09:52:38.858
Enabled for exchange2: COMEX (Trading Account Required) | 2023-01-27 09:52:38.858
Enabled for exchange2: NYMEX (Trading Account Required) | 2023-01-27 09:52:38.858
Enabled for exchange2: fairx_exchange.data | 2023-01-27 09:52:38.858
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-01-27 09:52:38.858
Current selected Data/Trading service: CQG WebAPI | 2023-01-27 09:52:38.858
Custom symbol settings values: enabled | 2023-01-27 09:52:38.858
Chart Update Interval: 500 | 2023-01-27 09:52:38.858
Intraday Data Storage Time Unit: 0 | 2023-01-27 09:52:38.858
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-01-27 09:52:38.858
2023-01-27 14:52:38 Local computer time in UTC | 2023-01-27 09:52:38.858
2023-01-27 09:52:38 Local computer time in SC Time Zone | 2023-01-27 09:52:38.858
2023-01-27 13:12:40 Server time in UTC | 2023-01-27 09:52:38.858
Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-01-27 09:52:38.858
Program path: C:\SierraChart\ | 2023-01-27 09:52:38.858
Data Files path: C:\SierraChart\Data\ | 2023-01-27 09:52:38.858
OS Version Number: 10.0 | 2023-01-27 09:52:38.858
Locale Setting: C | 2023-01-27 09:52:38.858
DLLs: UserContributedStudies_64.dll | 2023-01-27 09:52:38.858
Allowed protected custom studies: | 2023-01-27 09:52:38.858
Crash reporter started: true | 2023-01-27 09:52:38.858

File >> Disconnect selected. | 2023-01-27 09:52:58.763
CQG WebAPI | Sending Web API Logoff message. | 2023-01-27 09:52:58.765
CQG WebSocket socket (1) | CloseSocket call. | 2023-01-27 09:52:58.765
CQG WebSocket | WebSocket closed. | 2023-01-27 09:52:58.765
CQG WebAPI | WebSocket closed. | 2023-01-27 09:52:58.765
CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-01-27 09:52:58.765
SC Data - All Services | Waiting for socket receive thread to end | 2023-01-27 09:52:58.765
DTC Client socket (2) | CloseSocket call. | 2023-01-27 09:52:58.765
SC Data - All Services | Disconnected from the server. | 2023-01-27 09:52:58.765
CQG WebAPI | Disconnected. | 2023-01-27 09:52:58.765
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-01-27 09:52:58.765
CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2023-01-27 09:52:58.826
CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2023-01-27 09:52:58.826

CQG WebAPI | Connecting to server api.cqg.com | 2023-01-27 09:53:01.030
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-01-27 09:53:01.030
CQG WebSocket socket (5) | Creating socket. Using TLS 1.2. | 2023-01-27 09:53:01.030
CQG WebSocket socket (5) | New receive buffer size: 5242880 | 2023-01-27 09:53:01.030
CQG WebSocket socket (5) | Connecting to IP: 208.48.16.17. | 2023-01-27 09:53:01.030
CQG WebSocket | Opening WebSocket. | 2023-01-27 09:53:01.089
CQG WebSocket | Sending WebSocket handshake. | 2023-01-27 09:53:01.089
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-01-27 09:53:01.296
CQG WebSocket | Server header | Connection: upgrade | 2023-01-27 09:53:01.296
CQG WebSocket | Server header | Sec-WebSocket-Accept: 5EmRUn77XWh0CTVhwGmnV8KHUjI= | 2023-01-27 09:53:01.296
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2023-01-27 09:53:01.296
CQG WebSocket | Server header | Upgrade: websocket | 2023-01-27 09:53:01.296
CQG WebSocket | Server header | | 2023-01-27 09:53:01.296
CQG WebSocket | Web socket state is now open. | 2023-01-27 09:53:01.296
CQG WebAPI | WebSocket connected. | 2023-01-27 09:53:01.296
CQG WebAPI | Sending market data logon message. | 2023-01-27 09:53:01.296
CQG WebAPI | Base Time: 2023-01-08T01:49:14. 2023-01-08 01:49:14 | 2023-01-27 09:53:01.412
CQG WebAPI | Logon successful. Session Token = AcyCtEURexPwKWyV9qEQsJwlAjO5YG7XqQhZyp/7JSk3ZpqwPaEC0v8PMhoCapJ07hJjP/GrKSG | 2023-01-27 09:53:01.412
CQG WebAPI | Connected to server complete. | 2023-01-27 09:53:01.412
Triggering next historical data download in queue. | 2023-01-27 09:53:01.412
Triggering next historical data download in queue. | 2023-01-27 09:53:01.412
Triggering next historical data download in queue. | 2023-01-27 09:53:01.412
Triggering next historical data download in queue. | 2023-01-27 09:53:01.412
Updated verified funded futures trading account ending date to: 2023-02-26 14:53:01 | 2023-01-27 09:53:01.412
CQG WebAPI | Sending Trade Accounts request message. | 2023-01-27 09:53:01.414
No download requests in the queue to start downloads for. | 2023-01-27 09:53:01.414
No download requests in the queue to start downloads for. | 2023-01-27 09:53:01.414
No download requests in the queue to start downloads for. | 2023-01-27 09:53:01.414
No download requests in the queue to start downloads for. | 2023-01-27 09:53:01.414
CQG WebAPI | Brokerage name: AMP3. Account Name: 161226 | 2023-01-27 09:53:01.525
Updated verified funded futures trading account ending date to: 2023-02-26 14:53:01 | 2023-01-27 09:53:01.525
CQG WebAPI | Sending collateral subscribe request. | 2023-01-27 09:53:01.525
CQG WebAPI | Sending positions subscribe request. RequestID: 890903 | 2023-01-27 09:53:01.655
CQG WebAPI | Sending orders subscribe request. RequestID: 890904 | 2023-01-27 09:53:01.655
Mapping F.US.MESH23 to MESH23. Service code: cme | 2023-01-27 09:53:01.811
Using symbol data fast lookup vector | 2023-01-27 09:53:01.811
SC Data - All Services | Starting real-time market data updates for: F.US.MESH23 (MESH23). ID: 1 Service code: cme | 2023-01-27 09:53:01.811
SC Data - All Services | Connecting to the server ds28-2.sierracharts.com. Port 10048 | 2023-01-27 09:53:01.811
CQG WebAPI | Sending symbol resolution request for F.US.MESH23. ID: 890905 | 2023-01-27 09:53:01.811
SC Data - All Services | Requesting security definition data for: F.US.MESH23 (MESH23). ID: 1 | 2023-01-27 09:53:01.811
Added historical Intraday data request for F.US.MESH23 to the queue. | 2023-01-27 09:53:01.812
Intraday data recording state for symbol F.US.MESH23 is set to download 'Pending'. | 2023-01-27 09:53:01.812
Triggering next historical data download in queue. | 2023-01-27 09:53:01.812
Delaying start of download for F.US.MESH23. | 2023-01-27 09:53:01.814
DTC Client socket (6) | Creating socket. | 2023-01-27 09:53:01.845
DTC Client socket (6) | New receive buffer size: 5242880 | 2023-01-27 09:53:01.845
DTC Client socket (6) | Connecting to IP: 142.215.18.148. | 2023-01-27 09:53:01.845
Requesting market depth updates for: F.US.MESH23 if supported. | 2023-01-27 09:53:01.859
Separate subscription for market depth updates not supported. F.US.MESH23 | 2023-01-27 09:53:01.859
CQG WebAPI | Received symbol resolution report for symbol F.US.MESH23. Search Symbol: F.US.MESH23. Request ID: 890905. Contract ID: 1. | 2023-01-27 09:53:01.880
SC Data - All Services | Network connection to server complete. | 2023-01-27 09:53:01.901
SC Data - All Services | Starting socket receive thread. | 2023-01-27 09:53:01.901
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2023-01-27 09:53:01.901
SC Data - All Services | Setting DTC encoding to Binary VLS | 2023-01-27 09:53:01.993
SC Data - All Services | Sending logon request message. | 2023-01-27 09:53:01.993
SC Data - All Services | Received logon response. | 2023-01-27 09:53:02.814
SC Data - All Services | Server Name: SC Realtime Server. | 2023-01-27 09:53:02.814
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2023-01-27 09:53:02.814
SC Data - All Services | Successfully connected. | 2023-01-27 09:53:02.814
SC Data - All Services | Trading is not supported. | 2023-01-27 09:53:02.814
SC Data - All Services | Restarting real-time data updates for symbol: F.US.MESH23 -> MESH23. Market Depth data restarted. | 2023-01-27 09:53:02.814
SC Data - All Services | Clearing market depth for F.US.MESH23 | 2023-01-27 09:53:02.943
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.MESH23.2023-01-27.depth | 2023-01-27 09:53:02.943
SC Data - All Services | Received security definition for symbol F.US.MESH23 | 2023-01-27 09:53:02.943
HD Request # 5 | Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme | 2023-01-27 09:53:07.240
HD Request # 5 | Download start date-time: 2023-01-27 09:52:58.000000. File last date-time: 2023-01-27 09:52:58.738000 | 2023-01-27 09:53:07.240
HD Request # 5 | Using server: ds28.sierracharts.com port 10150 | 2023-01-27 09:53:07.240
Socket (7) | Creating socket. | 2023-01-27 09:53:07.240
Socket (7) | New receive buffer size: 5242880 | 2023-01-27 09:53:07.240
Socket (7) | Connecting to IP: 142.215.18.147. | 2023-01-27 09:53:07.240
HD Request # 5 | Setting DTC encoding to Binary VLS | 2023-01-27 09:53:07.358
HD Request # 5 | Sending historical data logon request message. | 2023-01-27 09:53:07.358
HD Request # 5 | Requesting Intraday data. Start date-time: 2023-01-27 09:52:58. Record interval: 0. Symbol: MESH23 | 2023-01-27 09:53:07.957
HD Request # 5 | Decompressing data. | 2023-01-27 09:53:08.010
HD Request # 5 | Receiving Intraday data for F.US.MESH23 starting at 2023-01-27 09:52:58.022000 | 2023-01-27 09:53:08.010
Socket (7) | CloseSocket call. | 2023-01-27 09:53:08.010
Socket (7) | Shutdown started. Waiting for graceful close. | 2023-01-27 09:53:08.011
Historical data download thread signaled to stop. | 2023-01-27 09:53:08.011
HD Request # 5 | Timestamp of first Intraday data file record written: 2023-01-27 09:52:58.778000. | 2023-01-27 09:53:08.011
HD Request # 5 | Received 268 Intraday data records from 2023-01-27 09:52:58.022000 to 2023-01-27 09:53:04.952000 (6.9 seconds) and wrote 182 records for F.US.MESH23 | 2023-01-27 09:53:08.011
HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2023-01-27 14:53:04.952000 | 2023-01-27 09:53:08.014
Added 52 Time and Sales records to Intraday data file for F.US.MESH23 after download. | 2023-01-27 09:53:08.014
HD Request # 5 | Completion time: 1s. | 2023-01-27 09:53:08.014
HD Request # 5 | Intraday data download complete for F.US.MESH23. Unique request ID: 5 | 2023-01-27 09:53:08.014
Removing historical data download ID 5. | 2023-01-27 09:53:08.014
Real-time Intraday chart data file updates started for F.US.MESH23 | 2023-01-27 09:53:08.014
Intraday chart data file opened for F.US.MESH23 | 2023-01-27 09:53:08.014
HD Request # 5 | Enabling Intraday chart updating for symbol. | 2023-01-27 09:53:08.014

Triggering next historical data download in queue. | 2023-01-27 09:53:08.014
No download requests in the queue to start downloads for. | 2023-01-27 09:53:08.014
Socket (7) | Socket gracefully closed by remote side. | 2023-01-27 09:53:08.081
Socket (7) | Closed. | 2023-01-27 09:53:08.081
Opened cached Intraday file: C:\SierraChart\Data\F.US.MESH23.scid. Thread ID: 17672 | 2023-01-27 09:53:10.584
CQG WebSocket socket (3) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-01-27 09:54:05.854
CQG WebSocket socket (3) | Closed. | 2023-01-27 09:54:05.854
DTC Client socket (4) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-01-27 09:54:05.854
DTC Client socket (4) | Closed. | 2023-01-27 09:54:05.854
CQG WebSocket socket (3) | Deleting network socket now after delay. | 2023-01-27 09:54:35.858
DTC Client socket (4) | Deleting network socket now after delay. | 2023-01-27 09:54:35.858
CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-01-27 09:55:05.870
CQG WebSocket socket (1) | Closed. | 2023-01-27 09:55:05.870
DTC Client socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-01-27 09:55:05.870
DTC Client socket (2) | Closed. | 2023-01-27 09:55:05.870
CQG WebSocket socket (1) | Deleting network socket now after delay. | 2023-01-27 09:55:35.883
DTC Client socket (2) | Deleting network socket now after delay. | 2023-01-27 09:55:35.883
File >> Disconnect selected. | 2023-01-27 09:59:56.903
CQG WebAPI | Sending Web API Logoff message. | 2023-01-27 09:59:56.905
CQG WebSocket socket (5) | CloseSocket call. | 2023-01-27 09:59:56.905
CQG WebSocket | WebSocket closed. | 2023-01-27 09:59:56.905
CQG WebAPI | WebSocket closed. | 2023-01-27 09:59:56.905
CQG WebSocket socket (5) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-01-27 09:59:56.905
SC Data - All Services | Waiting for socket receive thread to end | 2023-01-27 09:59:56.905
DTC Client socket (6) | CloseSocket call. | 2023-01-27 09:59:56.905
DTC Client socket (6) | Shutdown started. Waiting for graceful close. | 2023-01-27 09:59:56.905
SC Data - All Services | Disconnected from the server. | 2023-01-27 09:59:56.905
CQG WebAPI | Disconnected. | 2023-01-27 09:59:56.905
CQG WebSocket socket (5) | Write has completed. Shutdown being performed. | 2023-01-27 09:59:56.969
CQG WebSocket socket (5) | Shutdown started. Waiting for graceful close. | 2023-01-27 09:59:56.969

CQG WebAPI | Connecting to server api.cqg.com | 2023-01-27 09:59:59.123
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-01-27 09:59:59.123
CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2023-01-27 09:59:59.232
CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2023-01-27 09:59:59.232
CQG WebSocket socket (1) | Connecting to IP: 208.48.16.17. | 2023-01-27 09:59:59.232
CQG WebSocket | Opening WebSocket. | 2023-01-27 09:59:59.287
CQG WebSocket | Sending WebSocket handshake. | 2023-01-27 09:59:59.287
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-01-27 09:59:59.473
CQG WebSocket | Server header | Connection: upgrade | 2023-01-27 09:59:59.473
CQG WebSocket | Server header | Sec-WebSocket-Accept: lHA58o5tTqbR5Rt//3DsgTfUUMg= | 2023-01-27 09:59:59.473
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2023-01-27 09:59:59.473
CQG WebSocket | Server header | Upgrade: websocket | 2023-01-27 09:59:59.473
CQG WebSocket | Server header | | 2023-01-27 09:59:59.473
CQG WebSocket | Web socket state is now open. | 2023-01-27 09:59:59.473
CQG WebAPI | WebSocket connected. | 2023-01-27 09:59:59.473
CQG WebAPI | Sending market data logon message. | 2023-01-27 09:59:59.473
CQG WebAPI | Base Time: 2023-01-08T01:49:14. 2023-01-08 01:49:14 | 2023-01-27 09:59:59.568
CQG WebAPI | Logon successful. Session Token = PrF7Y78xVXm1dvqFOiRPXXqM4+gSJClMHSfBfPoeGIcWQuoRigAfFtKUqEKM9iN+cX/tdd6Hd5Y | 2023-01-27 09:59:59.568
CQG WebAPI | Connected to server complete. | 2023-01-27 09:59:59.568
Triggering next historical data download in queue. | 2023-01-27 09:59:59.568
Triggering next historical data download in queue. | 2023-01-27 09:59:59.568
Triggering next historical data download in queue. | 2023-01-27 09:59:59.568
Triggering next historical data download in queue. | 2023-01-27 09:59:59.568
Updated verified funded futures trading account ending date to: 2023-02-26 14:59:59 | 2023-01-27 09:59:59.568
CQG WebAPI | Sending Trade Accounts request message. | 2023-01-27 09:59:59.570
No download requests in the queue to start downloads for. | 2023-01-27 09:59:59.570
No download requests in the queue to start downloads for. | 2023-01-27 09:59:59.570
No download requests in the queue to start downloads for. | 2023-01-27 09:59:59.570
No download requests in the queue to start downloads for. | 2023-01-27 09:59:59.570
CQG WebAPI | Brokerage name: AMP3. Account Name: 161226 | 2023-01-27 09:59:59.678
Updated verified funded futures trading account ending date to: 2023-02-26 14:59:59 | 2023-01-27 09:59:59.678
CQG WebAPI | Sending collateral subscribe request. | 2023-01-27 09:59:59.678
CQG WebAPI | Sending positions subscribe request. RequestID: 890908 | 2023-01-27 09:59:59.840
CQG WebAPI | Sending orders subscribe request. RequestID: 890909 | 2023-01-27 09:59:59.840
Mapping F.US.MESH23 to MESH23. Service code: cme | 2023-01-27 10:00:00.012
Using symbol data fast lookup vector | 2023-01-27 10:00:00.012
SC Data - All Services | Starting real-time market data updates for: F.US.MESH23 (MESH23). ID: 1 Service code: cme | 2023-01-27 10:00:00.012
SC Data - All Services | Connecting to the server ds26.sierracharts.com. Port 443 | 2023-01-27 10:00:00.012
CQG WebAPI | Sending symbol resolution request for F.US.MESH23. ID: 890910 | 2023-01-27 10:00:00.012
SC Data - All Services | Requesting security definition data for: F.US.MESH23 (MESH23). ID: 1 | 2023-01-27 10:00:00.012
Added historical Intraday data request for F.US.MESH23 to the queue. | 2023-01-27 10:00:00.012
Intraday data recording state for symbol F.US.MESH23 is set to download 'Pending'. | 2023-01-27 10:00:00.012
Triggering next historical data download in queue. | 2023-01-27 10:00:00.012
DTC Client socket (2) | Creating socket. | 2023-01-27 10:00:00.013
DTC Client socket (2) | New receive buffer size: 5242880 | 2023-01-27 10:00:00.013
DTC Client socket (2) | Connecting to IP: 142.215.17.188. | 2023-01-27 10:00:00.013
Delaying start of download for F.US.MESH23. | 2023-01-27 10:00:00.015
Requesting market depth updates for: F.US.MESH23 if supported. | 2023-01-27 10:00:00.058
Separate subscription for market depth updates not supported. F.US.MESH23 | 2023-01-27 10:00:00.058
SC Data - All Services | Network connection to server complete. | 2023-01-27 10:00:00.081
SC Data - All Services | Starting socket receive thread. | 2023-01-27 10:00:00.081
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2023-01-27 10:00:00.081
CQG WebAPI | Received symbol resolution report for symbol F.US.MESH23. Search Symbol: F.US.MESH23. Request ID: 890910. Contract ID: 1. | 2023-01-27 10:00:00.081
SC Data - All Services | Setting DTC encoding to Binary VLS | 2023-01-27 10:00:00.143
SC Data - All Services | Sending logon request message. | 2023-01-27 10:00:00.143
SC Data - All Services | Received logon response. | 2023-01-27 10:00:00.986
SC Data - All Services | Server Name: SC Realtime Server. | 2023-01-27 10:00:00.986
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2023-01-27 10:00:00.986
SC Data - All Services | Successfully connected. | 2023-01-27 10:00:00.986
SC Data - All Services | Trading is not supported. | 2023-01-27 10:00:00.986
SC Data - All Services | Restarting real-time data updates for symbol: F.US.MESH23 -> MESH23. Market Depth data restarted. | 2023-01-27 10:00:00.986
SC Data - All Services | Clearing market depth for F.US.MESH23 | 2023-01-27 10:00:01.142
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.MESH23.2023-01-27.depth | 2023-01-27 10:00:01.143
SC Data - All Services | Received security definition for symbol F.US.MESH23 | 2023-01-27 10:00:01.144
HD Request # 6 | Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme | 2023-01-27 10:00:06.152
HD Request # 6 | Download start date-time: 2023-01-27 09:59:56.000000. File last date-time: 2023-01-27 09:59:56.857000 | 2023-01-27 10:00:06.152
HD Request # 6 | Using server: ds23.sierracharts.com port 10149 | 2023-01-27 10:00:06.152
Socket (3) | Creating socket. | 2023-01-27 10:00:06.152
Socket (3) | New receive buffer size: 5242880 | 2023-01-27 10:00:06.152
Socket (3) | Connecting to IP: 142.215.17.190. | 2023-01-27 10:00:06.152
HD Request # 6 | Setting DTC encoding to Binary VLS | 2023-01-27 10:00:06.282
HD Request # 6 | Sending historical data logon request message. | 2023-01-27 10:00:06.282
HD Request # 6 | Requesting Intraday data. Start date-time: 2023-01-27 09:59:56. Record interval: 0. Symbol: MESH23 | 2023-01-27 10:00:06.888
HD Request # 6 | Decompressing data. | 2023-01-27 10:00:06.950
HD Request # 6 | Receiving Intraday data for F.US.MESH23 starting at 2023-01-27 09:59:56.064000 | 2023-01-27 10:00:06.953
Socket (3) | CloseSocket call. | 2023-01-27 10:00:06.954
Socket (3) | Shutdown started. Waiting for graceful close. | 2023-01-27 10:00:06.954
Historical data download thread signaled to stop. | 2023-01-27 10:00:06.954
HD Request # 6 | Timestamp of first Intraday data file record written: 2023-01-27 09:59:57.050000. | 2023-01-27 10:00:06.954
HD Request # 6 | Received 866 Intraday data records from 2023-01-27 09:59:56.064000 to 2023-01-27 10:00:04.116000 (8.1 seconds) and wrote 852 records for F.US.MESH23 | 2023-01-27 10:00:06.954
HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2023-01-27 15:00:04.116000 | 2023-01-27 10:00:06.958
Added 102 Time and Sales records to Intraday data file for F.US.MESH23 after download. | 2023-01-27 10:00:06.958
HD Request # 6 | Completion time: 0s. | 2023-01-27 10:00:06.958
HD Request # 6 | Intraday data download complete for F.US.MESH23. Unique request ID: 6 | 2023-01-27 10:00:06.958
Removing historical data download ID 6. | 2023-01-27 10:00:06.958
Real-time Intraday chart data file updates started for F.US.MESH23 | 2023-01-27 10:00:06.958
Intraday chart data file opened for F.US.MESH23 | 2023-01-27 10:00:06.958
HD Request # 6 | Enabling Intraday chart updating for symbol. | 2023-01-27 10:00:06.958

Triggering next historical data download in queue. | 2023-01-27 10:00:06.958
No download requests in the queue to start downloads for. | 2023-01-27 10:00:06.958
Socket (3) | Socket gracefully closed by remote side. | 2023-01-27 10:00:07.015
Socket (3) | Closed. | 2023-01-27 10:00:07.015
Opened cached Intraday file: C:\SierraChart\Data\F.US.MESH23.scid. Thread ID: 17672 | 2023-01-27 10:00:08.914
[2023-01-27 19:00:12]
John - SC Support - Posts: 36350
If you have not already gone through it, then go through the instructions at the following link to ensure you have everything setup for the MBO data:
Market By Order Data: Step-by-Step Instructions

Also make sure that your Symbol Settings do not have a very large value for the Minimum Market by Order Quantity set for the symbol. Right now, we would recommend setting this to the Default, which should be 0.

If you change the symbol settings, then select File >> Disconnect followed by File >> Connect to Data Feed to get the system to recognize the updates.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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