Support Board
Date/Time: Fri, 29 Nov 2024 16:52:36 +0000
problem to have real time data
View Count: 249
| [2023-01-26 15:21:24] |
| Mathieu30 - Posts: 2 |
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Hello, I have been paying for real-time data for several months. To this day it still doesn't work. However, I did all the steps. I ask you to check my sierra charts account to tell me if the problem comes from the platform or if I forgot something to do. If this is the case, I ask you to explain to me what I should do. I'm counting on your help because I don't know what to do anymore and I wouldn't want to go to another platform. I sincerely thank you in advance for the help you would give me. PS / I have an account on AMP. I don't know how to verify my account, is the problem here? I can attach a photo |
 compte vérifié.png / V - Attached On 2023-01-26 15:21:00 UTC - Size: 15.68 KB - 75 views |
| [2023-01-26 17:07:51] |
| John - SC Support - Posts: 36350 |
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AMP will have set you up to use CQG for order routing, therefore follow the instructions at the following link to connect your Sierra Chart to your CQG account: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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