Support Board
Date/Time: Thu, 28 Nov 2024 21:32:51 +0000
Show Orders and Positions
View Count: 1142
| [2023-03-08 16:43:30] |
| Technical - Posts: 158 |
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Version 2484 - no change. Well, it worked Sunday night, but just once for one trade. Now it is the same situation. Date Time Of Last Edit: 2023-03-08 16:51:18
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| [2023-03-09 09:56:42] |
| Sierra_Chart Engineering - Posts: 17206 |
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Definitely the problem was resolved. We do not know why you would have a further issue. It would require a re-examination. First thing is to clear the simulated order fills in the main instance for the symbol and simulated trade account: Trade Activity Log: Clearing Trade Activity Data And see if you have a problem after that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-09 09:57:16
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| [2023-03-09 14:58:24] |
| Technical - Posts: 158 |
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Perhaps something I need to delete, purge, reset? I exited Sierra 2484, erased all TradeActivityLog*simulated.data files and restarted. No change. |
| [2023-03-09 19:49:53] |
| Technical - Posts: 158 |
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See enclosed.
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 Position line disappears.pdf - Attached On 2023-03-09 19:49:39 UTC - Size: 131.44 KB - 173 views |
| [2023-03-11 12:31:15] |
| Sierra_Chart Engineering - Posts: 17206 |
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We will have to do a call with you to look at this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-16 20:04:16] |
| Technical - Posts: 158 |
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I worked on it without success. I erased the configuration and rebuilt from scratch. The problem is solved. Thanks. |
| [2023-03-24 17:42:23] |
| Sierra_Chart Engineering - Posts: 17206 |
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To confirm you do not have the problem any longer? We do apologize for the long delay but we have so many other things ahead of this to get to.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-24 18:22:28] |
| Technical - Posts: 158 |
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Yes please close.
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