Support Board
Date/Time: Fri, 29 Nov 2024 18:34:39 +0000
Persistent Error: Order Error - No symbol contract ID mapping
View Count: 464
| [2023-01-20 17:11:28] |
| Lenard Lontoc - Posts: 6 |
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I am trying to initiate trades that I keep getting contract mapping ID errors for. This is my first time trying to get trades done with Sierra and for some reason when I follow the directions to resubmit, I keep getting the same errors. Here are the directions according to this site, and here are the screenshots I am getting. I would ultimately just like to place trades and cannot because of this error. I am going into the chart settings and also cannot isolate this problem Thanks QUOTE from table of contents : Solving Contract ID Mapping Error when Submitting Order [Link] - [Top] With the CQG Web API, when submitting a trading related request to CQG for a particular symbol, it requires a contract ID number. Therefore, when using the Trade and Current Quote Symbol setting in the Chart >> Chart Settings and you have enabled Use as Trade Only Symbol, when an order is submitted it will initially get rejected for that symbol. Below is an example of the rejection message. The solution to this is to resubmit the order since at the time of the rejection, the necessary contract ID number will have been requested from CQG. CQG WebAPI order update (Order reject). Info: Order Error - No symbol contract ID mapping. Unable to submit the order. Text: Parent order. Internal Order ID: #. Service Order ID: #. Symbol: F.US.MQOZ19." |
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| [2023-01-20 17:35:12] |
| John - SC Support - Posts: 36350 |
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We see that the symbol you are trying to trade is EURUSD. Are you able to trade FOREX with your broker and if so, are you setup to do this through your CQG account?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-20 18:52:40] |
| Lenard Lontoc - Posts: 6 |
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I am with AMP futures. Yes. What should I do here?
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| [2023-01-23 03:00:15] |
| Sierra_Chart Engineering - Posts: 17233 |
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You cannot trade that symbol with CQG. It is not a CQG symbol. It is not supported. You need to trade only CME Forex futures.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-23 03:00:22
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