Support Board
Date/Time: Fri, 18 Apr 2025 16:37:32 +0000
Order request rejected
View Count: 368
| [2023-01-19 16:32:01] |
| N195 - Posts: 11 |
|
keep getting this error when I try to trade the DAX Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 8399. Service Order ID: 285647582. Symbol: F.US.FDXSH23. Account: Noam Gilad | 2023-01-19 16:29:30.882 * Need help ASAP please thanks |
| [2023-01-19 17:21:45] |
| Sierra_Chart Engineering - Posts: 19269 |
|
Contact your broker regarding this. We do not know what the problem is but check that the Order Type you are using and time in force setting are supported by the exchange.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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