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Chart will not load more days

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[2023-01-15 14:56:53] #1 [Go To First Post]
58LesPaul - Posts: 429
I have changed the days to download on my 120 minute QQQ chart to 50 days and it still only loads back to 12-27-2022. Which is what the date range in file shows but I have "Load Data Limiting Method" set to "Use Number of Days to Load" and have "Days To Load For Intraday Chart Data Type" set to 50. If I try to change the "Date Range in File From" to go further back it just changes back to 12-27-2022. How can I get more days to load on my 120 minute chart? Thanks Date Time Of Last Edit: 2023-01-15 14:58:31

[2023-01-15 16:07:05] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 16766
There is no chart setting to do this: I have changed the days to download on my 120 minute QQQ chart to 50 days You need to go through the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-01-16 00:55:35] #3 [Go To First Post]
58LesPaul - Posts: 429
There is no chart setting to do this: I have changed the days to download on my 120 minute QQQ chart to 50 days That is exactly what you linked states; To load more data in the chart continue to follow the instructions below. Select Chart >> Chart Settings >> Data Limiting on the menu. . Set the Load Data Limiting Method setting to Number of Days to Load. Set the Days to Load for Intraday Chart Data Type setting to the number of days you want to load and view in the chart. Press OK. Anyway, I deleted all data and downloaded again and it worked.

[2023-01-16 04:16:55] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 16766
Yes the additional step is performing a delete of the data and re-downloading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-06-12 20:30:26] #5 [Go To First Post]
PermaBull - Posts: 10
Hi there, I just bought package to have full access to Nasdaq stocks and I am unable to download history. I have already tried following, 1) install new version of Sierra chart 2) change the chart setting to go back 400 days 3) delete and re-download data. yet I am unable to get historical data. can you help.

[2024-10-16 07:05:23] #7 [Go To First Post]
User745789 - Posts: 291
I followed these instructions and for Denali EUREX I am not able to get historical continuous data from before Feb 2024 for a 15 min chart Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data

[2024-10-16 15:03:55] #8 [Go To First Post]
John - SC Support - Posts: 35639
Did you also setup the chart to be a "Continuous Futures Contract"? Refer to the following: Continuous Futures Contract Charts For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-10-16 23:35:58] #9 [Go To First Post]
User745789 - Posts: 291
Yes, I am using continuous contracts. I note that with two seperate SC folders, one using Denali EUREX, one using CQG OSE: both exhibit the same issue. Very limited history for 15m continuous futures charts.

[2024-10-17 13:35:09] #10 [Go To First Post]
John - SC Support - Posts: 35639
You will have limited data from CQG. They do not have data for previous contracts. Therefore, if you have not already downloaded the data for previous contracts, you will not want to use a Continuous Contract. You should not have any issue with getting the additional data for EUREX from our Denali Exchange Data Feed. What is the symbol for the chart? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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