Support Board
Date/Time: Fri, 18 Apr 2025 04:02:36 +0000
how can i convert a file for sierra
View Count: 564
[2023-01-12 19:25:03] |
User994719 - Posts: 21 |
I get an error message saying 'file not compatible' its a chartbook i want to add. Any ideas? Thank you |
[2023-01-12 21:37:19] |
John - SC Support - Posts: 39353 |
Refer to the following: Chartbooks (Workspaces): Opening Older Chartbooks For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-01-13 07:47:11] |
User994719 - Posts: 21 |
Tried to install previous verion but still not compatible.
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[2023-01-13 17:11:06] |
John - SC Support - Posts: 39353 |
Please attach the file to this thread and we will take a look. Follow these instructions: Support Board Posting Information: Attaching a File (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-01-13 19:52:02] |
User994719 - Posts: 21 |
File attached
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Attachment Deleted. Private File Private File |
[2023-01-13 19:55:33] |
User994719 - Posts: 21 |
File attached
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Private File Attachment Deleted. ![]() |
[2023-01-13 20:01:02] |
User994719 - Posts: 21 |
File attached
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Private File Private File |
[2023-01-13 20:01:26] |
User994719 - Posts: 21 |
File attached
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Private File |
[2023-01-13 21:45:57] |
John - SC Support - Posts: 39353 |
Attached are your updated chartbooks. Note that you had multiples of a couple of the chartbooks attached.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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[2023-01-13 22:27:20] |
User994719 - Posts: 21 |
Thank you so much for your help
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