Support Board
Date/Time: Tue, 26 Nov 2024 17:18:28 +0000
Problem with CQG feed after upgrading to version 1143
View Count: 1067
| [2014-06-03 15:35:41] |
| Kenneth.S - Posts: 20 |
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I upgraded from 1136 to 1143 yesterday and noticed that a lot of ticks come into the platform incorrectly, resulting in bars being painted incorrectly. Screenshot of 3range chart: http://www.sierrachart.com/image.php?l=1401809469975.png this happens a lot. The attached chart was connected to the feed at 11:20.. Here are some details to help investigation: - it did not happen in version 1136 - if i install version 1136 and show the same chart, with the data downloaded in 1143, the bars are incorrect too. - if i delete and download the data in 1136 the chart is correct - if I install 1143 with the correct data downloaded in 1136 the chart is correct in 1143, but new ticks coming in will result in incorrect bars. - if I delete and download data in 1143, the bars are correct to, so it seems to only happen when live ticks coming in. - Datafeed is CQG. --kenneth |
| [2014-06-03 15:59:38] |
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We think we have an idea what this might be from. We will solve it. There will be a new release out later today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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