Support Board
Date/Time: Fri, 29 Nov 2024 20:58:19 +0000
Binance tickers not updating since 7 am today
View Count: 599
| [2023-01-10 11:05:19] |
| smeb - Posts: 10 |
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Hello, Since today at 7 am the Binance feed is not ticking anymore. It was working before that since months. I restarted Sierra with no effect. Is this a problem on your end ? Regards, |
| [2023-01-10 11:17:15] |
| pearlus - Posts: 3 |
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Same for me.
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| [2023-01-10 12:40:50] |
| Sierra_Chart Engineering - Posts: 17244 |
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We are looking into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-10 13:16:22] |
| Sierra_Chart Engineering - Posts: 17244 |
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We are not going to be able to resolve this quickly. We expect to get this resolved sometime today but not immediately. The data has to come from a server we have in Europe and that server has a problem at this time. At the present time we are not running a redundant set up with Binance because we are forced to use a server in Europe and we have limited infrastructure there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-10 13:23:03
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| [2023-01-10 13:42:22] |
| Sierra_Chart Engineering - Posts: 17244 |
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Binance data feed is now available.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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