Support Board
Date/Time: Fri, 29 Nov 2024 21:34:30 +0000
2d system froze the 1st one
View Count: 281
| [2023-01-09 15:34:49] |
| User343026 - Posts: 3 |
|
Hi, Until now I was using only one system (my account allows 2). I set up a new computer with the 2d system, and the data feed is ok. When I tried to start the previous system, the charts and the data are loaded correctly but there is no movement, no new data : real time data feed gone. At the same time, the 2d system is working correctly. What can I do ? I am using the data service : Generic (maybe I am wrong) Thank you |
| [2023-01-09 18:45:11] |
| John - SC Support - Posts: 36350 |
|
The exchanges work differently from the Sierra Chart software with regards to multiple computers. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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