Support Board
Date/Time: Fri, 29 Nov 2024 21:52:57 +0000
Rithmic Direct- DTC Logon error
View Count: 365
| [2023-01-09 15:24:12] |
| T.Gerhard - Posts: 3 |
|
Good morning, Since yesterday evening I have the error message visible in the attachment. When I asked my provider The Trading Pit, a disruption could be ruled out from their side. That's why I'm turning to you now. It looks like the interference is between Sierra chart and Rithmic Direct. If necessary, please contact my provider at support@thetradingpit.com to resolve the issue. I ask for your feedback and remain with best regards https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=74636 |
| [2023-01-09 18:14:58] |
| John - SC Support - Posts: 36350 |
|
Refer to the following for what information we have on that error: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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