Support Board
Date/Time: Tue, 26 Nov 2024 17:30:01 +0000
candles and data not in sync
View Count: 1338
| [2014-06-02 20:14:02] |
| User53992 - Posts: 2 |
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While charts are running, price action is moving at side of chart, candles not showing all change. All of a sudden, candle shows more changes and more of it shows up. Or one candle is forming, it nears completion, stops forming, price movement continues, suddenly entirely new candle forms (this is different than a gap price movement). All the while the data may or may not be changing on my IB screen. Price is real time on the side of chart where price movement continues even though the IB screen is not moving. My current version of IB is 944.3. I do not understand why SC is connected to real time running data, but not forming candles consistantly and IB screen is not showing the real data running. This happened all day. It does not appear to be connected by fast moving market. Any suggestions? |
| [2014-06-03 17:32:02] |
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Refer to help topic 3 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html Sounds like you have enabled the IB True Real-time Data option: http://www.sierrachart.com/index.php?l=doc/IB.php#TrueRealTimeData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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