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Date/Time: Fri, 29 Nov 2024 22:49:29 +0000



Cancel Subscription Request

View Count: 325

[2023-01-06 16:58:58]
User916874 - Posts: 1
Hi support ! I would like to cancel all my packages immediately please
[2023-01-06 18:43:09]
John - SC Support - Posts: 36350
We have set your account to not renew. Your current Usage Time will end on January 24, 2023 at which time your account will be set to an expired state since it will not renew.

You have some funds available in your Services Surplus. Please post a request for a refund of those funds in the Account Support Tickets at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets
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