Login Page - Create Account

Support Board


Date/Time: Sat, 30 Nov 2024 00:51:20 +0000



Data Is not updating

View Count: 254

[2023-01-04 17:15:47]
User540796 - Posts: 3
12/30/22 16:59 is the last bit of data I have. New data is not being displayed.

Please advise.
[2023-01-04 18:01:10]
Sierra_Chart Engineering - Posts: 17266
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-04 18:01:18

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account