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Date/Time: Sat, 30 Nov 2024 00:30:51 +0000



Chartbook file is not compatible

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[2023-01-04 13:11:41]
User609927 - Posts: 7
Hi,
So I'm trying to open a chartbook file my Message Log is giving me this message: The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\CLT_Recording_.Cht | 2023-01-04 12:44:09.983 *

How do I convert the file? I've attached the chartbook.

Thanks
Cody
Date Time Of Last Edit: 2023-01-04 14:54:48
attachmentCLT_Recording_.Cht - Attached On 2023-01-04 14:53:52 UTC - Size: 19.4 KB - 184 views
[2023-01-04 19:01:41]
Sierra_Chart Engineering - Posts: 17266
This is something that you are able to update your self. Follow through the instructions here:
Chartbooks (Workspaces): Opening Older Chartbooks
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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