Support Board
Date/Time: Sat, 30 Nov 2024 00:35:14 +0000
User not entitled to trade on exhange (CME) error message
View Count: 665
[2023-01-03 23:49:49] |
User466893 - Posts: 1 |
I am using the evaluator E2T and I received an order entry Rithmic Direct (Order Reject) error message today that read..."User not entitled to trade on this exchange". I've been trading on this CME Emini exchange since the beginning of December. This is the first time I've received this message. I have Denali Data feeds and package 11. Is there a way to solve this?
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[2023-01-04 02:35:30] |
Sierra_Chart Engineering - Posts: 17266 |
That rejection is from Rithmic. Contact your broker or Rithmic about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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