Support Board
Date/Time: Sat, 30 Nov 2024 02:36:19 +0000
trading positions opened
View Count: 421
| [2022-12-26 19:52:50] |
| User449884 - Posts: 155 |
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I keep getting the you have positions opened with your trading service message when i log out of Sierra, but i do not have any orders working. I go into trades positions open, and there is nothing there. I go on the CQG app, and i have no working orders How can i make sure i have no positions opened and why do i get the message? |
| [2022-12-27 04:48:56] |
| Sierra_Chart Engineering - Posts: 17267 |
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So there are no working orders in Trade >> Trade Orders Window? And no nonzero positions in Trade >> Trade Positions Window? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-27 16:41:51] |
| User449884 - Posts: 155 |
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i have one on sim but i get a message : ** trade simulation mode ON doe not match simualtion state for F.US.EPH23 and trade account SIM1 |
| [2022-12-27 19:04:15] |
| Sierra_Chart Engineering - Posts: 17267 |
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If that is an order, select that order and then cancel it following these instructions: Trading Information Windows: Canceling Orders Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-27 19:51:08] |
| User449884 - Posts: 155 |
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its in trading positions. I select and hit flatten and cant seem to disapear
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| [2022-12-28 17:47:31] |
| Sierra_Chart Engineering - Posts: 17267 |
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Clear all of the trade activity for the Sim1 account following these instructions: Trade Activity Log: Clearing Trade Activity Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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