Support Board
Date/Time: Wed, 27 Nov 2024 02:44:17 +0000
[User Discussion] - Traders Live Chat
View Count: 635
| [2022-12-24 21:16:17] |
| SierraTraders - Posts: 69 |
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Feel Free To Join Our Community for Sierra Charts users to share ideas, charts, indicators and strategies https://join.skype.com/lCeIRe44lqUr |
| [2023-09-13 17:49:39] |
| darian marinov - Posts: 4 |
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Hi. I have an issue with my trading DOm. In the bid and ask size/ buy and sell columns it displays me only the number 1 not the actual bids and sells
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| [2023-09-13 20:30:55] |
| John - SC Support - Posts: 36309 |
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darian marinov: For one thing, you were on a standard Trial, which is limited in its capabilities. We have activated the trial for your account, so you now have the full capabilities of the system during the trial. Second, it depends on what data you are looking at with regards to the Market Depth data. We do not have Market Depth for FOREX and CFD data. It is available with the CME Group, EUREX, CFE, and NASDAQ TotalView exchanges. So if you open a symbol that is traded on one of these exchanges, you will see the Market Depth data. Keep in mind you are viewing Delayed Streaming Data with these exchanges. Real-time data requires that you pay for it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-20 16:45:32] |
| darian marinov - Posts: 4 |
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Hello again I just paid my basic package and my footprint just got invisible. Now when I try to set it up again from studies it doesnt allow me. Can you tel me why and how I can set up my footprint chart again. Thank you
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| [2023-09-20 17:32:20] |
| darian marinov - Posts: 4 |
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It doesnt give me to open numbers bars study and I cant set footprint can you help me with this
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| [2023-09-20 18:03:20] |
| John - SC Support - Posts: 36309 |
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darian marinov: You are on Package 3. You need to be on one of the "Advanced" packages (such as Package 5) in order to have access to the Numbers Bars study. Refer to the information for the packages at the following link: Description of Service Packages and Pricing: Packages -- Also, please do not post in threads that are not related to your issue. This thread was originally opened to ask people to join a Skype group. Please open a new thread for each issue that you have. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-20 18:17:54] |
| darian marinov - Posts: 4 |
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I dont know how to open a new tread. But can I ask if it is poossible to refuse the package 3 that I both or to add money to buy the package 5 that is more advanced and to can use numbers bars
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| [2023-09-20 18:30:04] |
| John - SC Support - Posts: 36309 |
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You can change your package at any time. When you do so, we adjust the remaining Usage Time based on the difference in the package pricing. So if you change to a more expensive package, your remaining Usage Time will down and vice versa. Refer to the following for how to choose/change a package: Sierra Chart Purchase and License Information: Instructions -- Follow the instructions at the following link for how to post to the Support Board: Support Board Posting Information: How to Post a Message for Support For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-26 03:30:13] |
| ForgivingComputers.com - Posts: 960 |
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I dont know how to open a new tread.
Support Board Posting Information: How to Post a Message for Support
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To post a message in this thread, you need to log in with your Sierra Chart account: