Support Board
Date/Time: Sat, 30 Nov 2024 03:38:50 +0000
US stock data not coming through
View Count: 387
| [2022-12-22 07:57:02] |
| Andre - Posts: 31 |
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Hi, I have the NASDAQ data for US stocks but it is not coming through. It works for the futures but not for the stocks. Can you please have a look on your end? Thank you and kind regards, Andre |
| [2022-12-22 08:11:34] |
| Andre - Posts: 31 |
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Update. It works for the XOP etf (Ticker it shows in SC is XOP-NQTV) but not for stocks like NVDA or BAC. The stocks only show the ticker e.d NVDA without the NQTV. I tried to translate them to the current service but changes nothing. It's like SC takes the live data for the ETF but defaults to IBKR delayed data for stocks. Thank you for having a look at this. On another note, I know you probably do not have many users interested in european stocks but if you could work on a data feed for european stocks like CBOE Europe in the past that would be very much appreciated. Thank you, Andre |
| [2022-12-22 15:42:11] |
| John - SC Support - Posts: 36350 |
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To get the data from the NASDAQ TotalView exchange you need to have the '-NQTV' suffix added to the end of the standard stock symbol. For example, you need to enter NVDA-NQTV. If you just enter NVDA, then you will be getting the data from Interactive Brokers. The "Translate Symbols to Current Service" will not work for this, as this is not about a specific service, but about a separation of different exchanges. Therefore, if you have existing charts with the standard symbols, you will need to manually update them to the correct symbols for the NASDAQ TotalView exchange. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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